ShopBop Review

Below are all the real reviews about ShopBop from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.6 /5 (20 total)

5-star

70%

4-star

15%

3-star

15%

2-star

1-star

All Reviews (20)

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Reviews on Trustpilot can be sorted by recency or by relevance. Reviews are considered relevant if they’re newer and have longer, more detailed content.
Most recent

Annamari

2023-05-22 20:47:43

I am actually surprised about the low rating Shopbop has. I have ordered a couple times from Shopbop and have always had a pleasant experience.I actually ordered a pair of boots a couple of months back and living in Canada, I expect orders to take a

Leyla Gritli

2022-07-24 14:17:41

I find myself in disagreement with other reviews. I have been shopping via this website for years and have always been very pleased both with the customer service and with the super fast delivery via UPS to Switzerland-max 2/3days). Some reviewers fo

Jules

2023-04-10 03:14:41

I don’t understand the bad reviews! I really don’t. I’ve purchased from them before in the past, I have Amazon prime, so all my orders came super quick! And I always got my refund back, no $10 fee taken out since I returned it within the given time f

Gabi schwartzman

2022-05-29 11:15:35

I have been shopping from Shopbop for several years now, and can only report positive experiences! The shipping is very prompt, and items always arrive in great quality. Images online are very accurate and represent the items well. Also, returns are

Effy Matheryn Feng

2021-06-21 02:02:07

Recent two shopping experiences from shopbop were not as good as before. Before I could choose postal service that I got really low importing fee sometimes. Now I have to prepaid a lot for the tax from Canada. And they don't tell you how much im

Sam

2021-09-24 11:42:48

I'm from Australia and bought a watch from Shopbop 4 days ago and it arrived 4 days later! Aussies don't get charged a fee on items that cost below $1000 so that combined with the free shipping and the detailed updates on package tracking,

2021-06-24 00:12:07

I’ve been shopping with Shopbop for a decade, which is the best affirmation I can give the store. Like a few recent reviews mentioned, I find it strange that Shopbop has received so many negative reviews as I have almost nothing bad to say about it:

Melli G.

2021-05-22 23:55:21

I recently purchased a Disney X Coach 50th anniversary field tote 40 bag from Shopbop. I’m not very familiar with Shopping at Shopbop but at the time there was a coupon code which gave me 20% off the price. Being that the coupon offer was too good to

2021-09-09 04:07:41

I ordered a pair of jeans. Having read all the reviews before ordering, I ordered one size up. But alas when they arrived they were still too small. So in order to get the next size up, I would have to place a new order and send the first pair back

Gina Soliman

2022-08-19 03:53:05

Edit #2 Shopbop customer service replied to all my emails, honored their sale and fastest delivery. Thank you guys you made me happy with my purchase !!! EDIT: AVOID AT ALL COST !!! after contacting me they did not solve the problem at all instead sa

Katrina Rodin

2021-11-18 07:00:25

I have ordered a few times from shopbop. Each time the orders take close to a month at least to come to Canada and each time I end up paying duties. This third time my order arrived and my item came two sizes larger than ordered. I had already paid d

Edmund Quek

2022-05-02 11:36:08

Ordered from Singapore, free express DHL shipping.Price is good and there are available sizes for me!Really not sure why there are so many negative reviews. Got a original Dr Marten leather 1461. It is perfect! Will order more!If only they give me so

Marta H

2022-09-20 19:31:18

Edit: after my review shopbop contacted me to try and solve the problem. They offered to refund me half the price of taxes and duties. They were very nice and suggested me next time I used the free express shipping with prepaid duties, they’d be chea

Robyn Marks

2021-02-08 19:54:48

I’m a bit late to party (a decade, in fact) writing this review but I just want to rave about Shopbop!I’m a U.K. customer and a massive Marc Jacobs fan; I have religiously bought my MJ pieces from Shopbop since 2011 as the collection is often quite l

Icka Al Yusof

2022-10-12 06:16:49

I ordered my first purchase on Shopbob on 20/5/22. But after checkout, then only I remember to check other people’s shopping experience on Shopbop. And I am honestly horrified when I read the bad reviews, especially from fellow Malaysian customers.

Joe

2023-04-18 11:46:38

Honestly I don't understand why it got so many bad reviews! It always brings me excellent shopping experience, at least for me. Next-day delivery in the US with the best package! Definitely Recommend It!

Minky

2021-05-29 01:33:29

my go to place to buy brands when they have sale like levis and others. i also like the fast shopping ans the flat return rate. just wish there was a more varity of products. but overal satisfied.

Sam Mann

2021-01-15 16:38:00

I enjoy shop here every black Friday!!! they have alot of discount and i enjoy it very much and they ship fast almost the next day you place ur order. i will be back again every BF CM

2023-05-03 15:05:15

I have been shopping at shopbop for over 10 years and the customer service has always been impeccable and fast delivery!