SimpliSafe Reviews 2024 & All Visual Reviews

ronald scherick

2022-06-29 12:33:57

l have been very happy with the service. it works well but 6 months after my purchase the new generation of components made my system obsolete.. Since I had a 3 year warranty I chose not to upgrade at that time even with the discount offered to do s

customer

2022-04-16 09:02:04

Setting everything up was easy enough, but I was disappointed with how poorly video is used. Apparently if someone comes flying through my window it isn't a big deal, only if they're opening the door will the camera respond. It just isn

Steve

2023-02-26 03:35:52

We have had SimpliSafe for several years now. Upgraded and purchased the newest equipment last year, and though it would be nice if there was a used equipment return discount, it was still well worth the money. We are very happy with the easy insta

Tom Tanton

2023-01-19 02:23:19

SimpliSafe is the BEST! They stand behind their product 100%. I had a problem with the upgrade they sent out. After about two hours of trying to figure it out with them, they decided to replace my whole system for free.It arrived 24 hours later, I

Bob Houle

2021-01-18 05:00:12

SimpliSafe had everything I wanted in a security system. High quality components, easy self install, affordable 24/7 monitoring. And the free HD camera sealed the deal. I contacted customer service once so far to get proof certificate for renters ins

Lynn Burdge

2021-03-04 15:11:45

This is a great company! Fortunately we’ve not had break-ins, etc to deal with, but any and every question is quickly answered; set up is easy; IF a sensor goes out, replacements are immediately replaced; staff is knowledgeable and friendly. W

Customer

2022-04-04 00:07:21

I am happy with my Simplisafe system: it is affordable and works. However, when I was initially buying it, any time I called I would immediately get go speak to someone. Since I bought the system, one window sensor and a smoke detector failed, and

ROLAND JOHNSON

2023-02-14 03:05:01

II LIKE SIMPLY SAFE FOR SEVERAl REASONS: 1. BECAUSE THEY ARE ALWAYS AHEAD OF THE PACK WITH SIMPLE WAYS TO CREATE A COMPLICATED HOME DEFENSE SYSTEM THAT WORKS 2. THEY PROVIDE OUTSTANDING CUSTOMER SUPPORT 3. THEY PROVIDE CONTINUED SUPPORT AFTER YOUR SY

BJ

2023-04-29 02:43:23

To me the name "Simply - Safe", says it all! Simple to install and makes you feel so much safer in your home. WOW, I would recommend this product to anyone seeking a home security solution. Be smart when purchasing, take advantage of spe

John

2021-03-02 11:26:40

Excellent system. Straightforward installation, we have dozens of sensors, all work well after 9 months since installation. We’ve had two ‘false alarms’ when we took too long to turn off the system. The telephone inquiries were quick and professiona

Bill

2021-01-10 03:11:11

We have occasionally set off our alarms and always receive a follow up call. One time I did not have my phone close by, and they went to secondary contact. Also, during initial installation, I had some questions and the CUSTOMER SERVICE was FANTAST

Mark

2022-05-31 04:41:40

Overall pleased, however have had several instances where various sensors go offline on occasion for no apparent reason. Only pulling the battery and putting it back in seems to work. Not a big deal but a nuisance, a concern and a potential weak link

Customer

2023-03-27 17:39:44

We recently built a new home and chose to buy SimpliSafe after reading about it. When we moved in we hired their installer- HelloDirect who came out and installed the system in a couple of hours. It’s fully monitored 24/7 and we really like it so far

James

2022-11-05 14:24:37

So far we love this system. Super easy to install ourselves and you can customize what you want and add more things later on. The website was a bit confusing in regard to the cameras and needing to buy something additional for outside installation bu

Jim

2021-08-19 16:47:15

Simplisafe has been a fairly good security provider for us however when we moved and wanted to upgrade our equipment we really received no deal to do so as we are to pay almost the same as a new customer even after 5 years of service. The other down

Joe A.

2021-11-28 20:57:48

Overall am very happy with the system. Easy to install and setup. A few hiccups with the keypad, then when the replacement didnt fix the issue SimpliSafe sent out a replacement base that ultimately fixed the issue. It wasn't connecting to Wifi.

Cav Vassau

2023-05-25 13:27:36

I have used simplisafe for over 2 years. The system was easy to install and use if one desires personal install. Upgrades to the system have been time consuming and email resolution to issues has been non existant. All problems with the system have r

Meg

2022-08-16 13:07:50

So I think the system and sensors are fine so far, but the shipping and customer service is horrid. I received an email that my shipment had arrived, but it hadn't. I waited days and it still didn't arrive. I called and they said they wo

Pamela

2021-05-13 19:00:26

Simplisafe is an easy system to install but watch your account because after your first deal either they will automatically sign you up for their most expensive plan. The other thing I don’t like is that you can’t see your video on your tv and you ca

Jamie McDonald

2021-10-07 08:00:13

I'm surprised at some of the negative reviews I've seen here. We carefully considered many options for alarm systems before going with SimpliSafe, and we're very glad we did. We have 24 entry sensors (one for each window and door), 6 m

customer

2024-01-07 01:00:06

Setting everything up was easy enough, but I was disappointed with how poorly video is used. Apparently if someone comes flying through my window it isn't a big deal, only if they're opening the door will the camera respond. It just isn

Steve

2024-01-07 01:00:06

We have had SimpliSafe for several years now. Upgraded and purchased the newest equipment last year, and though it would be nice if there was a used equipment return discount, it was still well worth the money. We are very happy with the easy insta

Tom Tanton

2024-01-07 01:00:06

SimpliSafe is the BEST! They stand behind their product 100%. I had a problem with the upgrade they sent out. After about two hours of trying to figure it out with them, they decided to replace my whole system for free.It arrived 24 hours later, I

Bob Houle

2024-01-07 01:00:07

SimpliSafe had everything I wanted in a security system. High quality components, easy self install, affordable 24/7 monitoring. And the free HD camera sealed the deal. I contacted customer service once so far to get proof certificate for renters ins

Lynn Burdge

2024-01-07 01:00:07

This is a great company! Fortunately we’ve not had break-ins, etc to deal with, but any and every question is quickly answered; set up is easy; IF a sensor goes out, replacements are immediately replaced; staff is knowledgeable and friendly. W

Customer

2024-01-07 01:00:07

I am happy with my Simplisafe system: it is affordable and works. However, when I was initially buying it, any time I called I would immediately get go speak to someone. Since I bought the system, one window sensor and a smoke detector failed, and

ROLAND JOHNSON

2024-01-07 01:00:07

II LIKE SIMPLY SAFE FOR SEVERAl REASONS: 1. BECAUSE THEY ARE ALWAYS AHEAD OF THE PACK WITH SIMPLE WAYS TO CREATE A COMPLICATED HOME DEFENSE SYSTEM THAT WORKS 2. THEY PROVIDE OUTSTANDING CUSTOMER SUPPORT 3. THEY PROVIDE CONTINUED SUPPORT AFTER YOUR SY

BJ

2024-01-07 01:00:07

To me the name "Simply - Safe", says it all! Simple to install and makes you feel so much safer in your home. WOW, I would recommend this product to anyone seeking a home security solution. Be smart when purchasing, take advantage of spe

John

2024-01-07 01:00:07

Excellent system. Straightforward installation, we have dozens of sensors, all work well after 9 months since installation. We’ve had two ‘false alarms’ when we took too long to turn off the system. The telephone inquiries were quick and professiona

Bill

2024-01-07 01:00:07

We have occasionally set off our alarms and always receive a follow up call. One time I did not have my phone close by, and they went to secondary contact. Also, during initial installation, I had some questions and the CUSTOMER SERVICE was FANTAST

Mark

2024-01-07 01:00:07

Overall pleased, however have had several instances where various sensors go offline on occasion for no apparent reason. Only pulling the battery and putting it back in seems to work. Not a big deal but a nuisance, a concern and a potential weak link

Customer

2024-01-07 01:00:07

We recently built a new home and chose to buy SimpliSafe after reading about it. When we moved in we hired their installer- HelloDirect who came out and installed the system in a couple of hours. It’s fully monitored 24/7 and we really like it so far

James

2024-01-07 01:00:07

So far we love this system. Super easy to install ourselves and you can customize what you want and add more things later on. The website was a bit confusing in regard to the cameras and needing to buy something additional for outside installation bu

Jim

2024-01-07 01:00:07

Simplisafe has been a fairly good security provider for us however when we moved and wanted to upgrade our equipment we really received no deal to do so as we are to pay almost the same as a new customer even after 5 years of service. The other down

Joe A.

2024-01-07 01:00:07

Overall am very happy with the system. Easy to install and setup. A few hiccups with the keypad, then when the replacement didnt fix the issue SimpliSafe sent out a replacement base that ultimately fixed the issue. It wasn't connecting to Wifi.

Cav Vassau

2024-01-07 01:00:07

I have used simplisafe for over 2 years. The system was easy to install and use if one desires personal install. Upgrades to the system have been time consuming and email resolution to issues has been non existant. All problems with the system have r

Meg

2024-01-07 01:00:07

So I think the system and sensors are fine so far, but the shipping and customer service is horrid. I received an email that my shipment had arrived, but it hadn't. I waited days and it still didn't arrive. I called and they said they wo

Jamie McDonald

2024-01-07 01:00:07

I'm surprised at some of the negative reviews I've seen here. We carefully considered many options for alarm systems before going with SimpliSafe, and we're very glad we did. We have 24 entry sensors (one for each window and door), 6 m

Pamela

2024-01-07 01:00:07

Simplisafe is an easy system to install but watch your account because after your first deal either they will automatically sign you up for their most expensive plan. The other thing I don’t like is that you can’t see your video on your tv and you ca

David Woulfe

2024-01-07 01:00:07

We have been a customer for >3 years.The system and monitoring was ($$$) cheaper than (A) - $125/mo vs $30/mo.It takes an active user to maintain the system w/ updates and device issues (not really an issue). Everything has gone/went as usual exce