Ive had SkullCandy Wireless Crusher headphones back in 2017. SkullCandy has replaced these headphones TWICE in the past 5 years without any hassle at all due to the plastic breaking near the ear cup causing it to separate from the headband. This seco
I am extremely satisfied with the customer service that was provided by this brand. The response to my messages were fast, self-explanatory and very helpful. I was asking for help to get my earbuds working again, and facing the problem that it was un
Too many questions. Too long of a process. Focused on not fulfilling a coupon already granted in your system but trying to verify every step in the process that is already completed. i.e. requesting tracking number when your system already acknowledg
Skullcandy's products are not just AMAZING! Their customer service is the best out of all the companies I deal with. While other companies have lost their appreciation for their customers, Skullcandy actually still cares and it shows. I really a
Getting a genuine response from a human being was awesome. I wanted some an out of stock (been that way for weeks) color for some Crusher Evo (the dark blue/green) for my birthday. I'm a Skullcandy loyalist and have used nothing but them for bas
Jensen completely surprised me, by not only being so knowledgeable about products but also taking care of a warranty claim for my defective pair I thought I was out of luck in returning. It wasn’t a ‘big’ deal and I didn’t have to fight for customer
When I received my order, the wrong product was in the correct packaging. I took a couple pictures and sent them to customer service. They immediately issued me a discount code for the entire purchase amount so that I could reorder a new set. Amazing
I had to reach out to Skullcandy because I did not receive my 30% coupon code for recycling one of my pair of headphones. I sent them the picture of me recycling my headphones on June 6th. They said it would be about 3-5 business days until I receive
Customer service was very quick to respond. Had a little mix up with a discount code. Jeneza L. responded within minutes and I had my order completed quickly. This is my first order from Skullcandy, and if the products are as good as the customer ser
I was issued a warranty coupon because the device I returned due to warranty wasn't in stock anymore. I ordered a pair of grind earbuds and forgot to include my warranty coupon code. I worked with skull candy representatives to receive my warran
Skullcandy always have great products, so when my earphones were a bit faulty, and unfortunately out of their warranty period, I was offered 40% off my next purchase. This was on top of the black Friday deals. So a very affordable price for new earph
Have been a Skullcandy customer for 4-5 for now, starting with the Crusher wireless, which have lasted very well for all this time. Even as I had problems with a product and filed warranty, I recieved a very generous coupon code to get a new one.
Quick and easy, she made my ordeal very simple and helped a lot. I returned a pair of earbuds that stopped charging properly and sent me a return mailing address and a coupon to replace for different earbuds. I am very pleased with the outcome.
Fantastic service. Contacted to purchase a spare part for my 7 year old wireless headphones. Instead I was offered a substantial discount off a new pair of ear pods. Result all sorted within 24 hours. Brilliant and will definitely recommend.
Customer service was great I received a refund back on shipping and they said they would try to get it to me as soon as a they could which was good to me. I loved that they gave me a discount code I could use in the future.
Quick and effective service. Fixed an issue with a warranty service coupon for a return product that was no longer in stock. They sent me a new code after I was having issues getting the first code to work.
Andrie N was great! I received help in a timely manner and the experience wasn't stressful at all. My issue was resolved very easily and I'll definitely continue shopping with Skullcandy!!
They offered a reasonable discount to replace my old cracking headset.Not 100 percent pleased but I'm hoping a new set will help with that.Thank you for the acknowledgement and the coupon.
I lost the charging case of my new earbuds but they don't sell it separately, so i got a discount coupon. I did not expect that and will remember it.
Super helpful response regarding a discount code! I have been using their products for a while and I love them!
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