I've been impressed by Soludos. The shoes I ordered I liked but they were at least a half size too large. I notified the company through their site and they immediately responded positively and sent me instructions and a return label. They will
This review is for my in-store experience in NYC. The salespeople could not have been nicer or more helpful. Loved both pairs of shoes I tried but never felt any pressure to purchase either and got honest reviews from both. Would recommend in-store s
My first order of shoes never came. And ended up being cancelled. My second order came pretty quickly and I appreciated the small discount to make up for the first order not coming. The shoes are cute and very comfortable. They also seem to be a hair
I love my Soludos. So comfortable. Customer Service is excellent. I inadvertently ordered the wrong size. I emailed a few days later once I realized my mistake. Customer Service responded within a few hours and changed my order. There was a back orde
Website promotions are misleading on your first order they mention $10 off your first order but there are no details given. I emailed customer service and they were good sbout replying. It turns out there’s a minimum $100 purchase to get the discou
I am beyond impressed with the customer service. My first pair gave me blisters and Saludos was so quick to make it right. The second pair are awesome and super comfortable. Thank you for caring for your customers. I will definitely keep shopping wit
Your website flashed up a notice that I could get 20% off a second pair as I deleted a second pair but I could not get that deal back so I ordered only one pair. The shopping basket would not display all items because other ideas/items were shown and
Love my Soludos! Great products- would be sold on the product alone but let’s be real- we feel more inclined to pay nice people- and keep them in business. So appreciate the 2 price adjustments I received- when my coupon code wouldn’t work and when m
Exchange I needed to exchange a shoe size and when the time came the shoe was out of stock. I reached out and the customer service was so nice to allow me to rebuy the shoes with the deal price when they came in stock. They were incredibly nice and q
I like the website and the merchandise. I am new to the company. I think that the shopping cart on the site is a little hard to navigate and review. That is my only complaint. Maybe it is just me;)
One of my products was out of stock, and I was able to reorder it in a different color with a price match discount and next-day response from the customer service team. Awesome!
Ordering was easy discount code was there without me having to look it up. My first pair of shoes, first time I worn them they were really comfortable. This is my second pair.
Good website, simple to navigate and purchase. Would like shopping options though, almost didn’t purchase because I didn’t have a option to expedite. Thanks
I love Soludos and own several pair. This Sample Sale is the first I’ve participated in. It was an easy process and I look forward to shopping again soon.
I was a little disappointed that I could not use my reward dollars on my purchase today. However, the overall shopping experience was great otherwise!
Quick and easy to deal with!The customer service was fast to reply to my emails, they resolved the issues quickly as well.
The woman who helped inform me my sneaker was sold out gave me a discount on another sneaker I wanted, so kind
Everything about how easy it was to deal with your company
Great shoes! - and a seamless online shopping experience
Easy, convenient, & an unexpected coupon
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