Spectrum Review

Below are all the real reviews about Spectrum from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 3.9 /5 (15 total)

5-star

47%

4-star

3-star

53%

2-star

1-star

All Reviews (15)

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Most recent

C Angel

2022-05-28 10:13:17

I have been a loyal Spectrum TV the TV/ ISP customer about 20 years now and I just now cut the TV cord! For the most part unlike most, I somewhat liked Spectrum. After moving from a small city with one choice of cable provider ( in the 80's that

Ronda Celis

2022-02-06 01:59:44

Have 2 Spectrum Employees that was truly the best! CSR Alexia Austin & Service Tech Ethan Thomas.:Called Spectrum for internet service yesterday March 16th 2020, the CSR name was Alexia Austin & she was absolutely amazing & just made my

guitargod4296

2023-05-20 08:59:04

I switched to Spectrum from Frontier Fiber Internet because I was having daily intermittent disconnection problems that made internet usage a nightmare. I had to ask for tech support multiple times with Frontier over the course of the year I was with

rach

2022-05-04 00:24:12

The service is great, customer service isn't so great.I called and i had a rude customer service rep and had no clue about what she was offering. she asked if we wanted streaming so when i asked her what kind of channels does it have, she's

debby henderson

2022-01-27 16:01:41

The home internet is great. We stream movies and stuff. The home phone service is affordable, but digital. That means when internet goes out, so does home phone. Not good for my elderly parents. I resent getting advertisements from spectrum masquerad

Al Gee

2023-04-11 03:42:39

I have spectrum internet. It’s at least as reliable as any other ISP I’ve ever had - for that I’d give them 4.5 - 5 stars. HOWEVER, their sales tactics are the stuff of bottom feeders. I CONSTANTLY get phonecalls and paper mailings trying to get me t

MaryLynn Balthazor

2023-07-01 12:36:01

No cable or satellite company seems to care about retaining current customers. Deals are available ONLY to NEW customers. BUT those rates are only guaranteed for a set time (eg. 12 months), then go up to whatever is the going rate. For me, that will

Alexander R

2021-09-25 00:51:31

Fast service at their store, great customer support, fast installation and ridiculously fast internet connection! Really good deal for the money! One of the highlights is 30 day money-back guarantee, absolutely no charges! Had to call customer servic

Shirl Coolbaugh

2022-03-25 16:50:55

I’m am so upset with spectrum internet. I had Time Warner and never a complaint. Spectrum took over and nothing but trouble. I pay more money for the fastest speed and I get dropped constantly. They’ve been to my home several times checking wires etc

customer

2021-01-02 06:58:42

So when you are a first time customer, don’t let the representative up-sell you, bc it will cost you. I called to get high speed internet for $49.99. The representative said they had a special deal for $60 something to get cable, too...no commitmen

Doug M

2021-07-03 05:48:08

I have to leave a positive review for Spectrum. They were the cable and internet provider at my old apartment complex, and they were reasonable to deal with, had fair prices, and provided quality services, including a fair price on bundled cell phon

Todd Perry

2022-10-09 11:59:21

Give them stars for the speed but REMOVE 2 stars for the constant outages each and every week. For the last month it's been multiple outages each week day and night. Bright house never had these issues but Spectrum seems have problems keep their

Kim

2021-07-23 23:36:37

I know cell phone companies get their share of bad reviews, but after fighting with a retail company for the past month who absolutely doesn’t care about their customers, it was such a sigh of relief to deal with the knowledgeable Spectrum customer s

Patricia Barker

2022-06-12 16:23:38

I am disappointed in Spectrum, they secretly Jack up the cable price. I'm shopping around for other options. Too money grubbing for me.

Frank Hobel

2023-01-10 22:51:53

The rep that helped me was very knowledgeable and pleasant to deal with could not ask for more. I don’t recall his name but he a good one !