The online shopping was a breeze as was the click and collect option. The problem came with the item. I ordered a medium. The Gilet was too small. I wasn’t keen on ordering a large so got a refund. I was told by the shop assistant sizing is an issue
Bought this coat online after trying it on in the shop to check the fit. I would have bought it in the shop, but there was an online discount of £50, which wasn't available in the shop. The coat is loose fitting with long enough arms and lovely
I had the best experience today, in Colchester. I underestimated how cold it was, today, and was looking for gloves. An amazing assistant picked up on this instantly, and directed me to the perfect pair! Her colleagues were equally seamless!Love t
I had an excellent experience at the Superdry Outlet in Gunwharf Quays. I was shopping for a thick winter coat, of which there was an excellent selection. The store was tidy and easy to navigate. Ewan was especially helpful. When I was struggling to
This was my first experience shopping in this branch in Bluewater and I had a very pleasant one!The staff in the store who attended to me was super friendly and helpful with my enquiries.`i also like the range of organic items I bought and what Super
Love Superdry anyway, came in here during the sale and there were a lot of great items on sale.I managed to get a long gilet puffer and a long line puffer coat for under £250, which I thought was an amazing deal. Great quality clothing, great choice
Not shopped often in SD but great bargain with coats. Various sizes available to try on and the staff didn’t approach and allowed me to browse myself. I prefer a shopping experience to just be allowed to get on browse without being approached several
Website easy to navigate. Sales prices were very good. Ordering is fast and efficient. Clothes are always good quality. I have ordered many times online as there is no Superdry store near me. Only downside was they are now charging for returns if you
The products are great, perfect quality, good design, beautiful colours,... Delivery was on time, & packaging was also great. The only thing is that usually not all of the products are available neither in stores nor online. This makes shopping a
m happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.The only r
Superdry sells quality well made clothing, built to last. Returns are quickly processed and refunded. However, Superdry have recently started charging for returns, which is frustrating if you need to order multiple sizes for fit. This detracts from
Superdry customer services are hard to get hold of. Chat didn't work on website. I find the sizes vary for womens clothes, despite them supposedly being the same line. I'm tall so the arm length is a deal breaker and they definitely differ
I found shopping online at Superdry so easy to complete. I was able to find the socks I was after as I tried an actual store and they never had any socks instore! Go figure! The trainer and invisible socks are the only brand I have found that do as i
Unfortunately one of the garments was shipped with security tags. (These things happen) Superdry organised the return and I got a replacement within 3 days with no hassle. The quality of the garment was superb. An excellent company to deal with on li
Always happy with Superdry products. Ordered on line, item ready to pick.up super quick. On arrival in store there were 3 members of staff stood talking to each other at the front of the store. I wasn't acknowledged by any of them. I had to inte
Good day,We just wanted to say how much of a pleasant experience we received at your White Rose store.We rarely venture into the big shopping centres post COVID due to our age. We were shopping for our granddaughter and the young manager was very att
It's been a while since I've shopped for new clothes. I forgot how sizes can be a problem with Superdry. Forgetting you often need to buy a size bigger.As I ordered online it was disappointing to get delivery and not everything fit properly
I had not been in your store on Oxford street before. I found the staff very helpful and you had a great selection of items. I bought a sweater for myself. I also visited your store in Guildford and bought a sweater for my wide. I am English but now
Have purchased some real decent products in the sale from one of my favourite brands. Shopping online was an easy experience with an easy to use website. Delivery is quick and easy. In terms of improvements it would be good to have an App for mobile
We shopped in the Inverness store. There, we were helped by Ellie. Ellie is a superb representative of Superdry. She couldn’t have been more patient and helpful. If she was my employee I would be enormously proud. I asked the store manager (who is al
I recently had a very good experience with Superdry! The online order process was simple and easy to use, making shopping a breeze. I didn't encounter any issues during the ordering phase, and everything was straightforward.The products I receiv
Staff were helpful and polite at the shop and friendly service with a smile on their face made me feel, comfortable and welcoming when shopping at the store. Very Sufficient Service on delivery good choice of clothing. Great value of price, lots of i
On the whole they're a good company to deal with. Good quality and good prices. However, they're VERY slow at responding to emails, and it's impossible to call them. They also "forgot" to refund me for some items I retur
Shopping with superdry was a great experience. Item arrived quickly. Unfortunately it was too large so I called a local shore and they were really helpful and reserved a smaller size for me. The store were lovely but still needed a smaller size. Thei
Only one person serving who had to deal with a fussy couple on a refund so I had to wait longer than I should have if another person was serving. Quite a few staff "milling around" tho'! Can't even review properly as St James'
Don't normally write reviews but the staff are super helpful and very patient.I liked a shirt which was on sale and asked for a medium as there were none out on display. The sales assistant kindly checked around the store and out at the back an
Very happy with my order, it arrived quickly and was exactly as discribed. Fit was perfect and good quality material ... It's always reassuring to deal with a reputable company, it takes the worry out of the purchase....would definitely order ag
I love shopping at superdry. Their website is easy to navigate making online orders very straightforward. The items are also well presented with plenty of photos and sometimes videos too.The reason why I did not give the full 5 stars is because I oft
1. Discount in shop is not matched when purchased online, there should be a provision to provide best price to consumer irrespective of online or offline mode.2. Not all colors where available in the store.3. The item was delivered quickly, which I a
As a first time buyer, I wasn’t given an option to get a 10% discount when it came to making a payment, and I have returned the item as it wasn’t a suitable style. However I would like to purchase a different Superdrug coat so will I be given an opti
Good service from Norwich - helpful in looking for correct size and checking for ‘old’ stock . Ordered on line from store without any problems In Bury St Edmunds not quite as good service from one member of staff but on my second visit member of staf
Happy to spend time in the store on this occasion because the music volume was an acceptable level and allowed me to browse long enough to find exactly what I was looking for. So often it is so unbearably and painfully loud that I have been driven ou
Exeter store is always well laid out, and despite the ‘sale rails’ at the moment, looks very presentable. Plenty of stock with lots of different sizes. Different styles for all, nobody excluded here. Whether you’re after joggers, gym stuff, casual cl
A Member off staff helped me from start to finish off my shopping trip very informative and very helpful and polite and smiled the whole time made my experience joyfully will definitely be back amazing staff and super happy with my purchase
Excellent clothes , took my 13 year old granddaughter shopping at the bullring shop at the weekend and introduced her to the brand . The clothes last and look great for years to come , pay a little more and they will outlast the other brands .
Purchases are great. I would feedback that buying three items as part of a deal and arriving separately, across three consecutive days is not environmentally friendly. Suggest hold posting until all items are ready for dispatch.
Generally very good, true to size. But on one sleeve a piece of glue. It’s destructive but not nice as well, in a shop I would ask for another one, but here you have to pay for sending it back. So I have to deal with it
I can’t deny the fact of great experience of shopping with superdry windsor store. The only thing which I can complain about is the missing item I selected to purchase. I loved that T but missed my chance to wear it.
Online, website was easy to use and checkout/ delivery efficient. A slight glitch when emails indicated two orders despatched but only one arrived.Return of one item to store was no problem and refund swift.
Customer Service was excellent very helpful staff and friendly which made my shopping experience so much better. I also noticed how the staff were willing to help me when I was trying on the garment .
Nice shopping experience, staff always welcoming and willing to help. Without adding pressure to buy anything, just browse at your leisure then if you see something you like the help is always at hand.
My first Superdry purchase. Very impressed, good website offering a great discount on well spec’d and well made ski pants. Fits a little large but easily adjustable. Quick delivery too. Thanks!
Superdry outlet has better prices and with the quality of clothing it's worth searching for great savings. I've bought many cool clothing at great discount prices for men and women
Great products, fast delivery, excellent customer service!!! Thank you, had a great experience with shopping this product. I ordered store pick up service. Easy, straight forwards process.
Very helpful and friendly staff supported by good management.Nothing seemed too much trouble.A pleasant shopping experience.Pleased with my purchases,which are of the usual good quality.
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