My mom gifted my boyfriend a couple awesome knives from Sur La Table online (she's amazing). Since he already had a couple bread knives he decided to switch the bread knife out for a paring knife. While we weren't able to return the bread k
I read these reviews after I ordered and they made me really nervous. But I have to say my experience has been wonderful. I ordered on Wednesday evening with free standard delivery. It was shipped the next day, Thursday and is set to be delivered tod
I needed a dinner plate replacement for my Pearl Dinnerware. I dropped one of my dinner plates on my ceramic floor and of course it broke. I checked on the Sur La Table website and asked how to get a replacement. I was sent an email with the numbe
I called Sur La Table to check on an order that is in transit to my home. When I purchased the item it was on a deep markdown. I later received an email that offered an even deeper discount. I phoned customer service and spoke with Chris, who told
My wife and I attended a cooking class in Scottsdale, AZ, which was excellent. At the end of the class, we scheduled another class, and received the discount.When we arrived home, we realized we had another engagement on the same evening as the clas
I placed an order online with a 20% promo code. Shipping is not charged when the order is $75. or more. However, there are exclusions to the free shipping. If the promo code used brings your order total BELOW the $75. you WILL be charged a shippin
Christopher was most helpful in getting the products and applying the perk I had received. I enjoy shopping at Sur la Table and have for 50 years. Virtual shopping is enabled in this century and Chris has made my experience today courteous and comp
I recently ordered 3 fish spatulas, on the buy 2; get one free deal. Apparently, I did not complete the check-out properly and only two arrived. I contacted Sur La Table and Rafael took care of the problem immediately; no questions asked!I really lik
Great Customer ServiceI had forgotten to apply the coupon code to my order. When I realized it I messaged customer service. They said they couldn’t do anything until my order shipped and gave me a number to call. The young man Adrian was extremely he
I called today for a price adjustment on several recent purchases and was fortunate to have Heidy as the customer service representative helping me. She was very pleasant, kind, very efficient and most helpful. I received EXCELLENT customer service
My mom gifted my boyfriend a couple awesome knives from Sur La Table online (she's amazing). Since he already had a couple bread knives he decided to switch the bread knife out for a paring knife. While we weren't able to return the bread k
I read these reviews after I ordered and they made me really nervous. But I have to say my experience has been wonderful. I ordered on Wednesday evening with free standard delivery. It was shipped the next day, Thursday and is set to be delivered tod
I needed a dinner plate replacement for my Pearl Dinnerware. I dropped one of my dinner plates on my ceramic floor and of course it broke. I checked on the Sur La Table website and asked how to get a replacement. I was sent an email with the numbe
I called Sur La Table to check on an order that is in transit to my home. When I purchased the item it was on a deep markdown. I later received an email that offered an even deeper discount. I phoned customer service and spoke with Chris, who told
My wife and I attended a cooking class in Scottsdale, AZ, which was excellent. At the end of the class, we scheduled another class, and received the discount.When we arrived home, we realized we had another engagement on the same evening as the clas
I placed an order online with a 20% promo code. Shipping is not charged when the order is $75. or more. However, there are exclusions to the free shipping. If the promo code used brings your order total BELOW the $75. you WILL be charged a shippin
Christopher was most helpful in getting the products and applying the perk I had received. I enjoy shopping at Sur la Table and have for 50 years. Virtual shopping is enabled in this century and Chris has made my experience today courteous and comp
I recently ordered 3 fish spatulas, on the buy 2; get one free deal. Apparently, I did not complete the check-out properly and only two arrived. I contacted Sur La Table and Rafael took care of the problem immediately; no questions asked!I really lik
Great Customer ServiceI had forgotten to apply the coupon code to my order. When I realized it I messaged customer service. They said they couldn’t do anything until my order shipped and gave me a number to call. The young man Adrian was extremely he
I called today for a price adjustment on several recent purchases and was fortunate to have Heidy as the customer service representative helping me. She was very pleasant, kind, very efficient and most helpful. I received EXCELLENT customer service
My experience with Christopher was fantastic. I messed up my cooking class date and he was able cancel and refund the wrong date. He then scheduled the proper date and was able to keep my special discount code. Thanks again for all your help!!
My experience with Christopher was fantastic. I messed up my cooking class date and he was able cancel and refund the wrong date. He then scheduled the proper date and was able to keep my special discount code. Thanks again for all your help!!
I called to get a price adjustment and the customer service representative I talked to, Itzel was so helpful and kind and was able to assist me with my requests. So far I have had a very positive experience shopping at Sur La Table!
I called to get a price adjustment and the customer service representative I talked to, Itzel was so helpful and kind and was able to assist me with my requests. So far I have had a very positive experience shopping at Sur La Table!
Sur la Table is a great store with great products and friendly staff. Christopher, in customer service, was very helpful in taking care of an issue I had with an online order. A great shopping experience in every regard! Lana P
Sur la Table is a great store with great products and friendly staff. Christopher, in customer service, was very helpful in taking care of an issue I had with an online order. A great shopping experience in every regard! Lana P
Customer Service and ability to return items ordered wrong size... Thank You for providing the discount and promotional code Shipping and processing is fast and accurate...
I had a cooking class get canceled, but Chris was very helpful in getting me booked into a new class and honoring my discount. The whole process was fast and easy,
I had a cooking class get canceled, but Chris was very helpful in getting me booked into a new class and honoring my discount. The whole process was fast and easy,
Christopher was very helpful and offered to transfer a coupon from the class I was cancelling to the new class.
Christopher was very helpful and offered to transfer a coupon from the class I was cancelling to the new class.
The representative was patient and helpful as she applied an old gift card and a promo code.
The representative was patient and helpful as she applied an old gift card and a promo code.
Quality products, good communication, quick shipping (7 days).
Quality products, good communication, quick shipping (7 days).