The House Reviews 2024 & All Visual Reviews

Jessica Padillla

2024-01-07 01:00:11

I had a great experience shopping here. My board came so quickly and unfortunately had a factory defect so I called right away and worked with Toya to do the paperwork and was then transferred over the Autumn. They were both so polite! Got back to me

Darin Mills

2024-01-07 01:00:11

Fast as always and delivery arrived prior to ETA however I never received any tracking info, I did receive the email stating I’d receive a confirmation email once my order was shipped however my order arrived as I stated before the estimated ship tim

Ricardo Villalobos

2024-01-07 01:00:11

The house had a great deal on my 2020 LibTech Goldmember "Blemish" board. Great customer service, delivery was as expected, shipping box was well protected and cushioned. First time I have purchased from this company and wouldn't mind

Jesse Cantin

2024-01-07 01:00:11

Ordered some discounted-priced snowboard boots that came in 1/2 size too small with Black Friday prices. I wasn't able to exchange them for the next size up in the model I liked and the discount price was no longer available for any of the other

Andrea Balazs

2024-01-07 01:00:11

I ordered cross-country skis for my husband as a surprise, and was unsure of what size skis and poles to order. I phoned The House customer service directly, and they helped walk me through the options for a perfect fit! Items arrived quickly and wel

Ben

2024-01-07 01:00:11

Great experience across the board other than I had requested two-day shipping and that didn't happen for my whole offer. Boots, bindings, and accessories came in two day. Snowboard came in 7. FedEx claimed the delay was because of bad weather. E

Inquisitive One

2024-01-07 01:00:11

I placed my order and somehow missed where the discount code that was offered was supposed to go. The order went through without me having added the code. I contacted The House by email after I realized the order was placed without the code explainin

Danielle

2024-01-07 01:00:12

****update 1/20/22*** after my review I was contacted by a vendor relations person from The House. She apologized and admitted there were many areas during my purchase process where they failed and that they didn't plan and couldn't keep up

VideoGameStar Channel

2024-01-07 01:00:12

I'm a returning customer and I can say that The House hasn't disappointed me as per the usual. Shopping was streamlined and easy and the items arrived on time and faster than I originally thought they would (even though that's not 100%

Felice Bickmore

2024-01-07 01:00:12

I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really

Jess Birken

2024-01-07 01:00:12

Appreciate being local and great selection. However, there are problems with online shopping. Coupon codes were applied to two valid purchases but did nothing to the price. Holiday15 and jolly20 both didn't work in December. Feels like a scam bu

Brock Charbonneau

2024-01-07 01:00:12

Ordered a snowboard with bindings and boots 3 days before Christmas and then ordered helmet, gloves and goggles the next day and both orders are going to arrive the day after Christmas. Insanely fast shipping even through the holidays and absolutely

Jessica Padillla

2021-11-18 23:33:54

I had a great experience shopping here. My board came so quickly and unfortunately had a factory defect so I called right away and worked with Toya to do the paperwork and was then transferred over the Autumn. They were both so polite! Got back to me

Darin Mills

2022-03-23 17:51:08

Fast as always and delivery arrived prior to ETA however I never received any tracking info, I did receive the email stating I’d receive a confirmation email once my order was shipped however my order arrived as I stated before the estimated ship tim

Ricardo Villalobos

2022-10-27 00:52:59

The house had a great deal on my 2020 LibTech Goldmember "Blemish" board. Great customer service, delivery was as expected, shipping box was well protected and cushioned. First time I have purchased from this company and wouldn't mind

Jesse Cantin

2023-05-14 20:09:07

Ordered some discounted-priced snowboard boots that came in 1/2 size too small with Black Friday prices. I wasn't able to exchange them for the next size up in the model I liked and the discount price was no longer available for any of the other

Andrea Balazs

2023-02-16 08:26:18

I ordered cross-country skis for my husband as a surprise, and was unsure of what size skis and poles to order. I phoned The House customer service directly, and they helped walk me through the options for a perfect fit! Items arrived quickly and wel

Ben

2021-04-22 15:29:45

Great experience across the board other than I had requested two-day shipping and that didn't happen for my whole offer. Boots, bindings, and accessories came in two day. Snowboard came in 7. FedEx claimed the delay was because of bad weather. E

Inquisitive One

2022-01-27 10:36:11

I placed my order and somehow missed where the discount code that was offered was supposed to go. The order went through without me having added the code. I contacted The House by email after I realized the order was placed without the code explainin

Danielle

2021-08-03 04:23:53

****update 1/20/22*** after my review I was contacted by a vendor relations person from The House. She apologized and admitted there were many areas during my purchase process where they failed and that they didn't plan and couldn't keep up

VideoGameStar Channel

2023-04-15 20:20:37

I'm a returning customer and I can say that The House hasn't disappointed me as per the usual. Shopping was streamlined and easy and the items arrived on time and faster than I originally thought they would (even though that's not 100%

Felice Bickmore

2022-02-02 07:15:24

I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really

Jess Birken

2021-12-11 22:53:53

Appreciate being local and great selection. However, there are problems with online shopping. Coupon codes were applied to two valid purchases but did nothing to the price. Holiday15 and jolly20 both didn't work in December. Feels like a scam bu

Brock Charbonneau

2022-05-19 16:45:10

Ordered a snowboard with bindings and boots 3 days before Christmas and then ordered helmet, gloves and goggles the next day and both orders are going to arrive the day after Christmas. Insanely fast shipping even through the holidays and absolutely

Paul S.

2024-01-07 01:00:12

Only complaint is that shipping bag was not sealed. I don’t know if that is your shipping department’s fault or FedEx. Other wise everything was in good and new condition. The House always has great merchandise and good deals!

Paul S.

2022-11-02 03:17:37

Only complaint is that shipping bag was not sealed. I don’t know if that is your shipping department’s fault or FedEx. Other wise everything was in good and new condition. The House always has great merchandise and good deals!

karen kz

2024-01-07 01:00:12

Always a great experience shopping at The House. Excellent selection and price, descriptions of items are accurate, detailed and helpful. Shipping times are quick...usually receive earlier than promised.

karen kz

2023-05-27 02:51:29

Always a great experience shopping at The House. Excellent selection and price, descriptions of items are accurate, detailed and helpful. Shipping times are quick...usually receive earlier than promised.

Laura Castro

2024-01-07 01:00:12

My order arrived in great timing and perfect condition. I love the ski boots and boot bag, and can't wait to use them! I will keep shopping at The House!

Laura Castro

2022-04-18 00:56:13

My order arrived in great timing and perfect condition. I love the ski boots and boot bag, and can't wait to use them! I will keep shopping at The House!

Jennipher Williams

2024-01-07 01:00:12

Great deal. Fast shipping. The jackets exceeded my expectations. I can't wait to give them to my boys for Christmas!! I know they are going to love it.

Jennipher Williams

2021-12-27 16:25:40

Great deal. Fast shipping. The jackets exceeded my expectations. I can't wait to give them to my boys for Christmas!! I know they are going to love it.

Timothy

2024-01-07 01:00:12

As always good gear and quick delivery. Never any problems over the many years of shopping here.

Timothy

2021-03-26 11:12:34

As always good gear and quick delivery. Never any problems over the many years of shopping here.

Mark Moroney

2024-01-07 01:00:11

Easy shopping experience but limited boot sizes. Very helpful customer service