TicketCity Review

Below are all the real reviews about TicketCity from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.5 /5 (20 total)

5-star

65%

4-star

20%

3-star

15%

2-star

1-star

All Reviews (20)

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Most recent

2023-07-12 02:23:08

The seats were great! I was a bit let down that I was not contacted about an initial order that was apperantly 'cancelled' because I used the method of payment, Paypal! Had I been contacted I would have offered a different method of Paymen

Michelle

2022-01-15 10:53:48

I bought tickets for a football game months in advance because they were a Christmas surprise. Due to the team not making the playoffs, prices of the tickets dropped tremendously the weekend of the game. So it was frustrating to know I could've

Adam L

2021-08-18 01:01:46

Overall, I had a pleasant experience with TicketCity. The reason I eventually chose TicketCity was because their final fees were less than the competition. However, the fees were still high. I bought season tickets and was charged over $1,100 for fee

Jonathan

2021-05-31 04:25:37

Not only are they great seats, but 5 other ticket sites (for the same tickets) were anywhere from $20-50 more expensive. Also once i purchased, i received an email from a Ticketcity rep with a discount code for future purchases. This rep also told

R.G.

2022-12-28 14:17:11

Representative named Dave answered my questions thoroughly and even though I was not ready to purchase tickets he gave me a discount code when I did purchase. Their prices beat other vendors I had searched for the event I was looking for. Ordering wa

Victoria

2021-04-18 23:59:39

Buying a ticket is always easy. The seats I purchased were awesome! The example of the view definitely did not do them justice. We sat in section V3 in the Hyundai Club and it was perfect. Considering I got them the morning of the game, I’d say it wa

Teresa Rorabeck

2022-10-05 09:30:25

I would like to compliment Nick the agent who has helped me out with a few reservations. He was excellent and went above and beyond to assist me in booking tickets. He called back exactly when he was supposed to and because of him I booked additio

Masa

2022-11-01 21:55:01

Have used twice & have not had a problem. Tickets as advertised & delivered as soon as available which is important because we travel out of state to the event & do not have to wait until the last minute to get tickets. I think the handl

Johanna

2023-02-01 09:35:47

I purchased tickets to a concert area orch c and when I opened my tickets I had tickets for mezzanine. I emailed support and they quickly looked into the problem and got back to me . Offered me a refund or discount on tickets. I chose the refund (sin

Zachary

2023-02-08 09:16:15

TicketCity always delivers swiftly, effectively, and exceeds my expectations. These recent tickets, for a baseball game, became unavailable the day of the event but they were there to inform me, assist in finding similar tickets, and to give a 5% dis

CesarCalvillo

2022-11-24 18:53:10

Bought one ticket, but nobody said anything location event, sold tickets in packages, so, when I try to print my digitally ticket. NOTHING said there was an ERROR,. I had to call, TOO LONG wait on the phone. Finally somebody answer and had to be tran

Marie

2022-01-18 07:39:31

Have used TicketCity before and once again a great experience and easy to access tickets on phone. I was also able to find a discount code to save a little money. TicketCity is also a member of Rakuten so it's a win win purchase all the way arou

CarLozano

2021-03-27 00:47:28

I ordered tickets for Dodgers spring training, when I had a question I was helped by a live person. The only thing I would say I had an issue with is that it didn't state clearly that I would have to get the (free) MLB app to get the tickets, it

Jeff Wood

2023-03-25 11:54:53

Had a question about specific seats when ordering on the website, so I called the 800 number. Rihanna helped me smoothly purchase tickets, answered my questions, and gave me a $10 discount. The fees were a bit higher than I expected, so the discount

Kevbo

2022-10-30 05:12:13

was looking for some tix to the Marshall/UAB game. ticket city had a great deal on front row at the 20 yard line for under $30. I ordered and the tix came in a 2-3 days via UPS. can't beat that! thanks for a super fun night. Was the remembrance

Mr. Allen

2022-12-28 02:37:26

Everything was great except when we got to the stadium our tickets were scanned and we were told we had to go to will call to get paper tickets.Not a big deal but would of been nice Not to have to stand in line to be sent to will call to stand in lin

TaMerra

2022-08-06 14:31:12

Bought tickets, which seller listed the incorrect section. But both TicketCity and seller wanted to make the mistake right by offering a discount. TicketCity was willing to give replacement tickets, but we took the discount instead. Will definitely u

Sandra Acevedo

2023-03-27 21:39:05

Kevin was a very personable representative and was able to find the seats I wanted at the price I wanted and apply a military discount. He communicated all the details back to me to confirm and I would purchase tickets from him again. Thank you for t

RafaelFlores

2022-04-14 14:20:58

The seats where okay think two or three years ago 5they where better and a bit less. But we did have fun just one person two seats in front kept blowing all this smoke. And as much tickets I buy from these guys you would think you start to get better