As loyal Sprint customers for 20+ years (we switched once and hated it, so back to Sprint we went) we were saddened by the merger announcement. My husband's phone died recently and we went to get a new on at T-mobile, our very first experience
been with T-Mobile for several months now for the first time I have had nothing but great experience with them from the time I walked in the door till now they've always been prompt courteous everything they said they were going to do they did e
I've subscribed to T-mobile nearly five years ago. My original phone bill was $35 a month aside from taxes. I was provided a $10 discount which lowered my monthly bill to just $25 a month. I used to be a Century Link customer. T-mobile provid
For me, customer service is everything. Most of the goods and services we use ate commodity, and work and even cost pretty much the same. So the real mark of qualities in a company is how they deal with issues as they arise. All things being equal, I
T MOBILE CHESTER N Y MNG " CHRIS"Chiss did an outstanding job in coordinating a solution with corporate office in changing the name of the account enabling us to receive a Military Discount.He was PLEASANT COMPETENT & PROFESSIONAL What
Wife needed a new phone .. went to store 1001 on 3551 parkway village ct. winston salem, nc. Store mgr. Johnathon was one of the best customer service person. He asked what my wife ( Cathy ) needed and then proceeded to show her several options. He c
Go T-Mobile Call Center in Idaho!!! Wow!! Best call center in the world !! Everyone at this call center has been amazing!!! If every call center had the standard T-Mobile in Idaho have their would never be issues with customers! They got my wife and
I am a senior citizen who does not use her phone often. I was switching to a new phone (my same old plan). A young man named Valent at Woodmere Shopping Center in Silver Spring, MD was extremely helpful and patient. He did everything I asked and gave
I will never go into this store again. They had little knowledge of the plan I wanted and one lady said it did not exist. They were the most belligerent employees I have ever had to deal with. I wanted to discuss a problem with the manager and he wo
My fiance lost her phone in the river while in Pennsylvania. We went to the West Goshen Shopping Center and Kristofer couldn't be more helpful. He helped us get the best deal on the phone we purchased. He took the time to switch out both our
We had a mix up in service for our cell phones. Kiera from store #3059 was most helpful. She sorted out our problem with a great deal of patience and overwhelming knowledge. She showed leadership beyond her years. We know that she will exceed wh
UPDATE!!!!!T MOBILE MADE IT RIGHT AGAIN!!!!I have been with TMobile for almost 18 years and things were great until now. A representative offered me an additional line on my plan for $0 per month so I purchased an additional phone and added it on onl
Compared to Verizon and AT&T, T-Mobile has been a breath of fresh air. Their support people seem to be located in the United States, they actually know how to fix and deal with issues, and they're friendly. T-Mobile's 5GUC service is b
Went to T -Mobile. Several displays stating I phone on us. Talked to lady and got the 55.00 a month package. First statement, 103 dollars. I go back and I didn’t say I was trading in my old phone. Well!!!! They didn’t say to get the I phone 13 on the
I do not understand all these reviews. Towers are what gives you service. If your location isn't close enough then use Wi-Fi. Even on your job. Just get the code. Geez. And if you want a good quility phone research the phones. Before you haphaza
I can't shout out enough for the outstanding customer service I received!!! It started online and when I took my phone in to get transferred I met Augustina she was as professional as she was beautiful!! Got me in and in less then 20 minutes I w
Thank you to Erin, Nick and Josh at the TMobile in Chaska, MN on Pioneer Trail for making our Black Friday Shopping experience that we were dreading so absolutely Fabulous! Upgrading our phones, adding new internet plus all of the other extras - ear
I went to the T-Mobile store in Hyannis, MA. My cell phone died 3 weeks before and I was caught in the middle between the insurance company and the repair facility (who ended up closing their doors). When my claim was approved, someone suggested we s
I needed a phone. I got good service and got what I wanted . I don't like passwords on my phone so Juan took the password off for me and gave me my senior discount and a cheaper plan. Juan was nice and explained different options I could get.
We changed the T-Mobile got the military family discount $90 a month, We then got the home Internet service $30 per month it works better and faster than AT&T it's amazing we will save so much money thank you T-Mobile
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