Ultra Mobile Review

Below are all the real reviews about Ultra Mobile from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.3 /5 (20 total)

5-star

45%

4-star

35%

3-star

20%

2-star

1-star

All Reviews (20)

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DanO

2022-01-14 03:31:48

Was a long time Ptel customer which is now shutdown. They had offered their customers a discount to switch over to a few other providers, Ultra was one of them. I had signed up for Ultra but forgot to enter in the Ptel discount code. Asked Ultra cust

Rob

2021-11-09 04:42:48

I was a PTel customer, was notified they were shutting down, Ultra Mobile was one of the carriers they recommended. There was a discount offer for Ultra, I ordered it. Then a little while later PTel sent an email that said about an offer from Ultra M

joe tong

2022-08-12 23:48:20

I was with Platinum tel until they shut down and Ultra was one of the options to migrate to effective 2/5/16. We had short notice, therefore, the wait for customer service via phone was longer than anticipated. However, once someone came on board, t

Harsh Pandey

2021-04-12 03:54:00

I would like to share my experience of using Ultra NW for nearly 1 month, its good service in terms of plan which is offered and really a great deal with some minor issues such as if I call some number in India then on calling number / mobile it sh

Vincent Vazquez

2023-06-23 00:27:00

I got this phone service for my in-laws who needs are limited as well as their income. For the price, there is no better deal out there. The service is great too! I really am considering switching over after being with my phone company almost 15 year

ali

2023-05-15 15:39:40

I really don't know how Ultra Mobile service works... will I be billed mothny or is it pay per month .... kinda feeling lost .... also I am former Ptel customer that transferred to you guys...will my deal stay as it is or going to increase ... I

kate lewis

2022-01-16 07:34:00

just trying out this service which seems fine on the two byod phones I have - also this first month is at a discount because of a carrier shut down. Wish more data came with this service, but am basically not using data at all as a result, so thats n

JOHNPING LU

2021-04-29 10:05:23

I bought the 12 months plan, with the discount, I am paying about $20/month with unlimited access to voice/text and 1G/month data. I have a Nexus6 phone which is not on the support list, however, the help desk assisted me to setup the phone immedi

MOHAMMED UDDIN

2021-07-25 01:17:06

The coverage is not the best and not all provider can cover most of the area so if Ultra mobile start offering WiFi calling than people can have good coverage especially in home and will definitely recommend Ultra mobile to others because they have b

Sajid Mulla

2022-01-16 02:25:06

Easy to use but didn't realize there would be a 1.00 extra charge to use CC later on in top of the 19 dollar payment. This is no big deal but with people with fluctuating incomes it is another expense that is tough to swallow. I bought this pla

Brian V

2023-07-07 00:15:25

I have wifi so I don't use the data, so paying $19 per month is fantastic for me. If you just want a phone to make unlimited calls and texts this is a good package for you. Ultra mobile also has packages for unlimited data if you need that sti

user

2021-10-25 01:47:03

ordered sim, with discount code from old carrier, arrived in a timely fashion. Went to activate service, they charged my credit card for another month of service, despite prepaying for a month when ordering the sim. from talking with them, that secon

Annie Shaw

2022-04-15 09:08:07

I have a few questions to deal with. I can talk and text, I can get on the Internet. However, there are other issues, don't if they have anything to do with Ultra or just programmed in the phone from PTEL. The service is about the same as PTE

Brenda Smith

2021-06-25 00:27:06

The customer service is remarkable although I had a problem switching over from ptel, however after many emails the problem was resolved. I have received two calls from the service center to let me know if I took advantage of the online payment I w

Peter K

2023-04-05 07:57:00

Let me say that you must be techsavvy to follow the click by click instructions in order to change your MMS service, and some people seem to lack the ability to do that. If you can do that, you are golden here. I was a long time T Mobile customer.

Peter K

2021-01-22 06:09:16

In order to use ultramobile you must be tech-savvy enough to follow click by click instructions. If you can change some network settings on your phone you will be fine, but some people seem unable to do that, or to know the difference between intern

T. S.

2021-09-04 22:38:48

I really like the fact that you can call internationally because I can randomly call up a relative in a different country without worries. Its cheaper than T-mobile and I feel I get a better deal as my phone isn't even capable of using 4g.

Amir moshe

2022-05-29 21:23:54

The deal is very good and the prices are suitable for everyone with amazing numbers of overseas free calls.However the internet speed is slow - just like the rest of the companies in Florida - AT&T etc.Overall it is a very good deal.

vaibhav Gandhi

2022-09-25 23:53:35

Same coverage as was with Tmobile which is still great. Would love to see more coverage soon. Waiting to get high data packs to the plans. Everything in a package deal of one year is good at 19$ permonth

Akhil Gupta

2022-01-24 00:07:37

Ultra has one best signal receptions in Ann arbor, plus you get free international calling at price almost half of the next cheapest option. (Reviewing 29$ plan purchased for 12 months)