Urban Outfitters Reviews 2024 & All Visual Reviews

Sarah T

2021-09-01 04:56:41

I ordered a lip balm set online because they had the best price. I purchased with a visa gift card so the amount was taken out at the time of purchase instead of at the time of shipping. I came to read reviews after buying which was a mistake on my p

Melanie Cadieux

2023-04-19 10:51:34

As I can see, a lot of people complain about Urban Outfitters on TrustPilot. I must confess that I didn't know Urban Outfitters very well and I recently placed an order on their website only because I won a $200 gift certificate. It took a bit l

jack powell

2021-11-24 09:45:19

I love Urban Outfitters, especially when shopping in-store but since the nearest store to me is 35 miles away I do most of my shopping online. I've never had to return anything because it was faulty/didn't fit etc. but I think their 3-5 bus

Caitlin C

2023-04-24 04:00:08

I gotta say... been shopping on UO for a long time. I don't like the stores because the people who work there are rude. But never ever had a problem online. I buy from them often and when I need to return something, I never had an issue. Custome

Sarah

2021-12-03 09:44:46

First of all, thank you. I had a very easy buying experience and although my order was shipped standard, it arrived very quickly. I had an issue during ordering applying my coupon code but wanted to place my order before it sold out. I contacted Cust

CO

2023-05-22 01:48:34

The pricing is ridiculous. I only purchase from this store if there is a sale. The home goods are cute and stylish, but they are low quality. I can't wear any of the clothes because Urban Outfitters won't stock plus sizes... Even though the

Fed Up

2022-02-07 01:10:44

I do pretty much all of my shopping on this site. I LOVE this store. From Christmas gifting to gifting myself, it is the only store i go to first. if they don't have what i want, they have things i never knew i wanted! I also love shopping at t

Katrina

2022-10-29 23:13:09

I’ve had pleasant experiences with Urban Outfitters. I shop in their stores and online. Each time my items were accounted for. There were bikinis I ordered that were misplaced? I was emailed that it had been shipped and was at my location but I kept

Faith Jameson

2022-05-02 20:01:53

I have ordered from UO multiple times and have always been satisfied! I love my tops, rompers, and shoes. They have amazing quality and good customer service! I had a package with the wrong address and they refunded me and then I reordered the top in

sarahjessicalarper

2022-03-18 06:01:51

I've had surprisingly good experiences with urban outfitters customer service, so much so that I am inclined to keep shopping there because I know if something goes wrong, I will be covered. The phone customer service reps are always nice and so

nii

2023-07-25 02:00:04

First time buying from Urban Outfitters. I spent a lot of my time debating my cart and then I finally bought the items! Shipping was decent, some of the items were shipped separately but the tracking information was accurate enough and had no problem

Janet

2023-07-25 02:00:04

Like another reviewer said, the website lies and tells you items are in stock. This happens particularly with their sale items. After you spend an hour or more browsing and nabbing a great item in the sale section, you find out it hasn't shipped

Freya

2023-07-25 02:00:04

Great range of clothes and brands with lots of promo codes that can give you a really good discount. Spending £30 for free delivery is pretty reasonable as most items are relatively close to this amount as they're branded. Clothes arrived faster

Sarah T

2023-07-25 02:00:04

I ordered a lip balm set online because they had the best price. I purchased with a visa gift card so the amount was taken out at the time of purchase instead of at the time of shipping. I came to read reviews after buying which was a mistake on my p

Melanie Cadieux

2023-07-25 02:00:04

As I can see, a lot of people complain about Urban Outfitters on TrustPilot. I must confess that I didn't know Urban Outfitters very well and I recently placed an order on their website only because I won a $200 gift certificate. It took a bit l

jack powell

2023-07-25 02:00:04

I love Urban Outfitters, especially when shopping in-store but since the nearest store to me is 35 miles away I do most of my shopping online. I've never had to return anything because it was faulty/didn't fit etc. but I think their 3-5 bus

Caitlin C

2023-07-25 02:00:04

I gotta say... been shopping on UO for a long time. I don't like the stores because the people who work there are rude. But never ever had a problem online. I buy from them often and when I need to return something, I never had an issue. Custome

Sarah

2023-07-25 02:00:04

First of all, thank you. I had a very easy buying experience and although my order was shipped standard, it arrived very quickly. I had an issue during ordering applying my coupon code but wanted to place my order before it sold out. I contacted Cust

CO

2023-07-25 02:00:04

The pricing is ridiculous. I only purchase from this store if there is a sale. The home goods are cute and stylish, but they are low quality. I can't wear any of the clothes because Urban Outfitters won't stock plus sizes... Even though the

Fed Up

2023-07-25 02:00:04

I do pretty much all of my shopping on this site. I LOVE this store. From Christmas gifting to gifting myself, it is the only store i go to first. if they don't have what i want, they have things i never knew i wanted! I also love shopping at t

Katrina

2023-07-25 02:00:04

I’ve had pleasant experiences with Urban Outfitters. I shop in their stores and online. Each time my items were accounted for. There were bikinis I ordered that were misplaced? I was emailed that it had been shipped and was at my location but I kept

Faith Jameson

2023-07-24 23:31:25

I have ordered from UO multiple times and have always been satisfied! I love my tops, rompers, and shoes. They have amazing quality and good customer service! I had a package with the wrong address and they refunded me and then I reordered the top in

sarahjessicalarper

2023-07-24 23:31:25

I've had surprisingly good experiences with urban outfitters customer service, so much so that I am inclined to keep shopping there because I know if something goes wrong, I will be covered. The phone customer service reps are always nice and so

Andy

2023-12-29 01:00:06

I purchased a black and white BDG bandana print fleece jacket from the Glasgow Buchanan st store on Saturday extremely pleased with it even got a further discount. My 19 year old daughter and I always go there every Saturday she has a BDG corduroy ja

nii

2021-05-05 13:00:58

First time buying from Urban Outfitters. I spent a lot of my time debating my cart and then I finally bought the items! Shipping was decent, some of the items were shipped separately but the tracking information was accurate enough and had no problem

Janet

2021-02-23 12:59:00

Like another reviewer said, the website lies and tells you items are in stock. This happens particularly with their sale items. After you spend an hour or more browsing and nabbing a great item in the sale section, you find out it hasn't shipped

Freya

2023-03-26 17:42:47

Great range of clothes and brands with lots of promo codes that can give you a really good discount. Spending £30 for free delivery is pretty reasonable as most items are relatively close to this amount as they're branded. Clothes arrived faster

Mel H

2022-07-22 19:02:22

I love shopping at urban outfitters,but I've never shopped online all my items are backorder and it's been a month,I'm starting to get scared reading the reviews.I spend $150,can anyone let me know how long it takes for a back order?

Mel H

2023-07-25 02:00:04

I love shopping at urban outfitters,but I've never shopped online all my items are backorder and it's been a month,I'm starting to get scared reading the reviews.I spend $150,can anyone let me know how long it takes for a back order?

Anna

2021-04-20 18:31:57

Repeat online shopper here. For my most recent 2 orders, over half of the orders were cancelled (usually the ones on sale) because they're "out of stock". Disappointing shopping experience. I won't be back.

Anna

2023-07-25 02:00:04

Repeat online shopper here. For my most recent 2 orders, over half of the orders were cancelled (usually the ones on sale) because they're "out of stock". Disappointing shopping experience. I won't be back.

M

2023-07-25 02:00:04

I've been a faithful Urban Outfitters customer since 2007. Started shopping UrbanOnline around 2010. Never had an issue! Always super fast shipping and super easy returns. Not to mention their selection. AMAZING!

M

2021-11-05 20:11:31

I've been a faithful Urban Outfitters customer since 2007. Started shopping UrbanOnline around 2010. Never had an issue! Always super fast shipping and super easy returns. Not to mention their selection. AMAZING!

Thomas Albert

2023-07-25 02:00:04

Generally good experience with their online shopping. Unique collection of products. Easy navigation. Sales agent in store (San Antonio, TX) are a little indifferent and disorganized.

Thomas Albert

2021-09-06 00:04:15

Generally good experience with their online shopping. Unique collection of products. Easy navigation. Sales agent in store (San Antonio, TX) are a little indifferent and disorganized.

Maria Conn

2023-07-25 02:00:04

The website definitely has more products than its stores. I like to check out its sale items regularly. Sometimes it has additional discount on already on sale items. Very cool.

Maria Conn

2023-07-01 11:56:08

The website definitely has more products than its stores. I like to check out its sale items regularly. Sometimes it has additional discount on already on sale items. Very cool.

Shirley Zheng

2021-04-25 18:27:49

High quality with no-too-much-high price.I love shopping at UO, both online and in-store. The clothes are always in trend, and the sellers are always kind and patient.

Shirley Zheng

2023-07-24 23:31:25

High quality with no-too-much-high price.I love shopping at UO, both online and in-store. The clothes are always in trend, and the sellers are always kind and patient.

Izham Zaid

2023-07-25 02:00:04

Received as expected date, good packaging, so much discount and promotion. Definitely shop with them again.

Izham Zaid

2021-11-12 16:55:20

Received as expected date, good packaging, so much discount and promotion. Definitely shop with them again.