Viator Reviews 2024 & All Visual Reviews

Pravin SamDavid

2022-11-06 06:22:27

I want to express my thanks and an excellent service provided by Mahesh who was our tour guide and Sanjay our cab driver. Without them I don’t think this tour has been successful for us. Mahesh was on time for our tour and he took excellent pictures

Natalie cunningham

2021-06-24 02:03:24

Great way to explore without the anxiety of shopping around while travelling. Using Viator ensures I am getting a great experience at a comparable (often better) price. No need to haggle or worry about collection from hotel! Always great experiences.

Dr. Dawn M. Dyer

2021-04-06 17:15:05

Informative your with an expert local guide who was incredibly knowledgeable and also very kind. His wife helped with the whispers and even helped us stay out of the rain.I learned a great deal on the tour, which was well organized. Nothing was rushe

Loretta Gorman

2021-02-06 07:21:05

We were trying to find out if there were sunrise tours to Haleakala, Hawaii. Viator was one of the first sites to come up in our search and lo and behold, 2 other activities we were interested in came up as well. We did a few more searches and discov

SP

2022-04-21 03:13:35

Nice place to look and choose experiences. Though compared to others overpriced and customer service not very helpful, confusing (even customer service was giving wrong info) frustrating policies around using rewards. Hard to deal with when away on v

Earl Suriaga

2023-01-19 03:33:33

The local guides were very nice and friendly. I liked that the guides contacted me a few days before to introduce themselves and asked if there was something specific I wanted to do or see. It the experience much more interesting for the family. My w

Chana Bee

2023-04-24 12:57:27

I booked a tour on Viator for my vacation to Mexico in July 2023. I had to change the times and the add-on options of the tour multiple times and the ease of communication was far better than I would have expected. I got messages from Viator well aft

Margaret Francis

2022-05-25 01:32:33

My family and I toured Saigon with a city jeep.. both Eric and hi were so lovely to deal with. Excellent English and were able to share so much information about the city and sites. Would highly recommend especially if you have children that don’t li

K Gould

2023-05-06 01:00:42

I would give it 5 if an rep that I talked to would of helped me more and didn’t give me the 5% discount by bundling tours on one off tours and she kept asking me the name stuff over and over I had a couple nice reps but did a lot of gathering on inf

Jodi Knapp

2022-08-24 16:17:15

Best way to see Estes Park! Our guide, Pete, was amazing & very knowledgable about the area. We saw everything - the downtown dining/shopping area, lakes, mountains and even the historic Stanley Hotel. Such a fun day and the e-bikes were aweso

Anonymous

2022-09-15 16:30:50

I had a good experience planning a side trip from a cruise using Viator. However, when I booked it I was offered a discount on a subsequent booking. However, when I mentioned that to the booking agent and tried to book a second trip, the burden was

Thao Q.

2021-05-17 17:48:00

The VIP experience at Universal Studios Hollywood itself was amazing! Highly recommend doing VIP and we will definitely do it again next time. Booking the ticket thru Viator was fine until we received an email 1 week before our trip stating our booki

Alesa Rutledge

2023-08-13 02:00:02

My husband and I did a highlands bus tour from Glasgow. The guide, driver and tour were great but apparently it was overbooked and three people did not make it on the bus. I felt bad for them and for the guide who had to deal with it. It was unfortun

Harrell Taylor

2023-08-13 02:00:02

From the moment I got on the van and heard the music in my ears. I knew that I was in for a good time hunny!! Our guide Omar is thee absolute best. And ladies he’s also fine AF lol . If only I knew spanish… But speaking of the language differences ,

Emily Washburn

2023-08-13 02:00:02

Viator makes it possible to plan an overseas trip without a travel agent. Viator has relationships with many different service providers, so there are lots of options to consider when you are planning. The fact that Viator posts customer feedback g

Sri Gopalan

2024-01-07 01:00:21

The booking process was a bit clunky, with making comparisons between different options a bit convoluted. However, in the end, our experience was cancelled due to bad weather, and Viator refunded the payment quickly. I expected Viator to provide a ne

EJ

2024-01-07 01:00:21

I tried to add a discount after I booked the tour, I called to have it done. It seemed to double book the tours, overnight the operator must have called Viator and both tours were canceled without my knowledge. I called to get them both rebooked an

Alastair & Astrid Van Boom

2024-01-07 01:00:21

The weather wasn't good so didn't see much of Cape Reinga at all, but of course we can't predict the weather. On my search for the best deal you came up tops, but then, on checking my account it was much more, due to my own mistake, th

Shawn Tagan

2024-01-01 01:00:03

This review is for a recent trip and two booked viator.com tours:0/5-Stars for Penang Tour (Booked for 20DEC23)4/5-Stars for Kuala Lumpur Tour (Booked for 21DEC23)Bottomline-up-Front: We booked two tours via Viator.com. Unfortunately, 1 of 2 tours wa

Ms Karen Weiner

2024-01-01 01:00:03

Excellent communication from you and driver was very pleasant and good. The only suggestions that would make it five star is when we arrived he was not there with a sign; we had to call him. It isn't a big deal but you did say he would be there

Helen

2024-01-01 01:00:03

Guide was fun and informative. Pickup place was a bit confusing. And no clear communication which bus to aboard. And parking will cost ($22 for my group). Bus was old and some seats torn. Passed by several iconic places but did not stop. Felt like t

Andrea

2024-01-15 01:00:01

The guide we had yelled at us the entire time. My friend that joined me on the tour said his ears were bleeding. He was constantly yelling the entire time we were in the vehicle. Even when he wasn't yelling at the group but rather "talking&

Russell Leigon

2024-01-15 01:00:01

The app works perfectly to aggregate all info & communications into each experience.It was great for booking experiences (and some at discount to listed vendor prices), tracking status, and notifications about refunds when I need to cancel an eve

Constance Ying

2024-01-15 01:00:01

DMZ tour was very insightful even though the tour says no time for gift shopping we managed to squeeze in time slots while still being on track. My tour guide was Wendy and she was so funny and entertaining. I accidentally stepped on a landmine in DM

Richard Johns

2024-01-15 01:00:01

Kudos for the tour companies you deal with in various localities! We used Viator recommended tours for our trip to Rome last year and were very pleased with the knowledge and conduct of the tour guides we had. We have just come back from NYC and, bas

SammyG

2024-01-15 01:00:01

Easy to use. Convenient. But the 10% discount for first use didn't automatically apply and by the time I remembered, the order was already placed. As policy, the discount code should be applied automatically or be able to be entered at the start

Jeanne Balla Dixon

2024-02-01 01:00:02

Driver was very prompt and courteous. He took us to several boutiques that were off the beaten path. However, there was just way too much time driving in heavy traffic. For the last stop, we decided just to go back to the boat because it had begun t

Anita SARDA

2024-02-01 01:00:02

The private car was great- AC ad nice driver. email with the whatsapp number made it easy to confirm airport return. Only thing..they should check on flight and have the car ready. We had to wait about 15min as they only called after we got to the bo

Pamela Colon

2024-02-01 01:00:02

This day was beyond my expectations! We got to see so much in just six hours. Moha was our guide, and he was extraordinarily knowledgeable, having been born and raised in the Medina. We were shown historical places, beautiful views, and natural wond

Pete W

2024-02-01 01:00:02

Driver did a great job at taking us where we requested. Went to many shopping locations to find a specific item to purchase. These are the great items. The things to work on...If we are getting a personal driver for the day then he should be availabl

Sue Webster

2024-02-01 01:00:02

Antone(?) was a wonderful hoste. He chatted all through the tour, giving us lots of information about the country.We travelled on backroads so saw a great deal of the countryside.Loved the earthwork pottery and the flower garden but the monkeys stole

RK

2024-02-09 01:00:05

The Viator site makes it very easy to find and compare experiences. Had to cancel one booked tour and our refund was immediate, no hassle. I suspect we pay a premium over what it would cost to book directly, but it is worth it to me for the one-stop

Valentina Chu Barbosa

2024-02-09 01:00:05

The company rewards program allowed me to get a good discount (or cash back) from the purchase. It was easy and straightforward. I just think that notifications should be sent by email but also by text message to mobile. My activity was cancelled due

Dr. Dawn M. Dyer

2023-07-24 23:31:26

Informative your with an expert local guide who was incredibly knowledgeable and also very kind. His wife helped with the whispers and even helped us stay out of the rain.I learned a great deal on the tour, which was well organized. Nothing was rushe

Loretta Gorman

2023-07-24 23:31:26

We were trying to find out if there were sunrise tours to Haleakala, Hawaii. Viator was one of the first sites to come up in our search and lo and behold, 2 other activities we were interested in came up as well. We did a few more searches and discov

SP

2023-07-24 23:31:26

Nice place to look and choose experiences. Though compared to others overpriced and customer service not very helpful, confusing (even customer service was giving wrong info) frustrating policies around using rewards. Hard to deal with when away on v

Earl Suriaga

2023-07-24 23:31:26

The local guides were very nice and friendly. I liked that the guides contacted me a few days before to introduce themselves and asked if there was something specific I wanted to do or see. It the experience much more interesting for the family. My w

Chana Bee

2023-07-24 23:31:26

I booked a tour on Viator for my vacation to Mexico in July 2023. I had to change the times and the add-on options of the tour multiple times and the ease of communication was far better than I would have expected. I got messages from Viator well aft

Margaret Francis

2023-07-24 23:31:26

My family and I toured Saigon with a city jeep.. both Eric and hi were so lovely to deal with. Excellent English and were able to share so much information about the city and sites. Would highly recommend especially if you have children that don’t li

K Gould

2023-07-24 23:31:26

I would give it 5 if an rep that I talked to would of helped me more and didn’t give me the 5% discount by bundling tours on one off tours and she kept asking me the name stuff over and over I had a couple nice reps but did a lot of gathering on inf

Jodi Knapp

2023-07-24 23:31:26

Best way to see Estes Park! Our guide, Pete, was amazing & very knowledgable about the area. We saw everything - the downtown dining/shopping area, lakes, mountains and even the historic Stanley Hotel. Such a fun day and the e-bikes were aweso

Sheila AUCH

2023-08-11 02:00:02

I was really disappointed that after booking two excursions and getting a discount one of the excursions was not available for the time slot I chose. So rather than offering me another time, it was just rejected and I lost out on the discount. I had

Anonymous

2023-07-24 23:31:26

I had a good experience planning a side trip from a cruise using Viator. However, when I booked it I was offered a discount on a subsequent booking. However, when I mentioned that to the booking agent and tried to book a second trip, the burden was

Thao Q.

2023-07-24 23:31:26

The VIP experience at Universal Studios Hollywood itself was amazing! Highly recommend doing VIP and we will definitely do it again next time. Booking the ticket thru Viator was fine until we received an email 1 week before our trip stating our booki

bill mcclintock

2023-07-24 23:31:26

They do a great job making reservations as requested and are friendly and professional to deal with. We had problems getting out tickets to the Louvre, and also meeting out your group at the train station to go to Versailles (we were told to meet at