Vici Reviews 2024 & All Visual Reviews

Charl Woltin

2024-01-05 01:00:02

The response I received regarding an issue I encountered with a product was prompt and the outcome was beyond satisfactory…been shopping with VICI for several years now and I have nothing but lovely things to say about your excellent quality merchand

Ashley Woods

2023-12-27 01:00:05

I have been shopping with Vici for a few years now. I was SO hesitant at first because I think they popped up as an ad in my Instagram feed. I had never bought from an online boutique at this point (I think they have actual locations in California),

Lauren Saracino

2023-12-27 01:00:05

I recently ordered off the VICI website and used a discount code at check out. The discount code was applied before check out, but when the transaction went through it charged the full amount. I sent an email to customer service and there was a solut

Kirstin Stull

2023-12-27 01:00:05

I was looking to make an exchange for a dress I ordered that turned out to be a size too big. I had been out of town and by the time I got around the starting the process, I had only one day to do the exchange. However, the site was telling me that I

Juliet Vassar Kelly

2023-12-27 01:00:05

Vici is one of my favorite places to shop these days… not just b/c of the adorable clothes, shoes & accessories but b/c of the exceptional customer service!! I needed help with a promo code and they went above and beyond to make sure it worked o

lydia

2023-12-27 01:00:05

I received a damaged item, and I sent an email about receiving a replacement. Emma had helped me out via email, and it was such a pleasant experience. It is so hard to find customer service these days, and it was a breath of fresh air to communicate

Amanda Wolber

2023-12-27 01:00:05

I love Vici and their customer service. I have bought plenty of items from here with no issues, but one time they accidentally put the wrong color dress in my order and the one I wanted was out of stock. I worked with Emma and she was able to refund

Donica Herbison

2023-12-27 01:00:05

I order from Vici often and they haven't made many mistakes with my orders over the past few years. The item I ordered is a final sale purchase, however they sent the wrong color and Vici rectified the issue. I will definitely continue shopping

Alyssa T

2023-12-27 01:00:05

I’ve always had an amazing experience with this website. Fast shipping, items always in perfect condition and so cute! I’ve only ever had one issue where an incorrect item was sent, I emailed the team and they immediately resolved the issue. Another

Samantha

2023-12-27 01:00:05

I recently placed an order and was unaware that when doing a "guest checkout" I would not be redirected to a payment page where a coupon code could be entered, the transaction just went thru immediately. I have been in contact with Jennife

Lauren Saracino

2021-03-09 14:12:59

I recently ordered off the VICI website and used a discount code at check out. The discount code was applied before check out, but when the transaction went through it charged the full amount. I sent an email to customer service and there was a solut

Kirstin Stull

2022-02-22 10:58:52

I was looking to make an exchange for a dress I ordered that turned out to be a size too big. I had been out of town and by the time I got around the starting the process, I had only one day to do the exchange. However, the site was telling me that I

Juliet Vassar Kelly

2023-05-05 17:03:53

Vici is one of my favorite places to shop these days… not just b/c of the adorable clothes, shoes & accessories but b/c of the exceptional customer service!! I needed help with a promo code and they went above and beyond to make sure it worked o

lydia

2022-12-27 13:58:10

I received a damaged item, and I sent an email about receiving a replacement. Emma had helped me out via email, and it was such a pleasant experience. It is so hard to find customer service these days, and it was a breath of fresh air to communicate

Amanda Wolber

2022-05-30 23:32:23

I love Vici and their customer service. I have bought plenty of items from here with no issues, but one time they accidentally put the wrong color dress in my order and the one I wanted was out of stock. I worked with Emma and she was able to refund

Alyssa T

2021-04-19 03:06:59

I’ve always had an amazing experience with this website. Fast shipping, items always in perfect condition and so cute! I’ve only ever had one issue where an incorrect item was sent, I emailed the team and they immediately resolved the issue. Another

Donica Herbison

2022-04-13 20:30:14

I order from Vici often and they haven't made many mistakes with my orders over the past few years. The item I ordered is a final sale purchase, however they sent the wrong color and Vici rectified the issue. I will definitely continue shopping

Samantha

2022-05-11 15:12:57

I recently placed an order and was unaware that when doing a "guest checkout" I would not be redirected to a payment page where a coupon code could be entered, the transaction just went thru immediately. I have been in contact with Jennife

Ashley Woods

2021-08-09 03:41:57

I have been shopping with Vici for a few years now. I was SO hesitant at first because I think they popped up as an ad in my Instagram feed. I had never bought from an online boutique at this point (I think they have actual locations in California),

Rachel Calcutti

2023-12-27 01:00:05

I accidentally ordered 2 of the same romper and called customer service for assistance. There was barely a wait time and not only was she able to cancel my order but she gave me a 20% off promo code for when I reordered my item!

Rachel Calcutti

2022-06-05 08:57:01

I accidentally ordered 2 of the same romper and called customer service for assistance. There was barely a wait time and not only was she able to cancel my order but she gave me a 20% off promo code for when I reordered my item!

Amanda

2021-01-15 08:41:59

Vici always has great customer service. If there is ver an issue they find a way to fix it and are super nice and easy to communicate with! Love their stuff and their service! It will always be my #1 shopping destination!

Ally Harper

2023-12-27 01:00:05

Great customer service! I received the wrong item and they quickly made it right and went above and beyond to make up for it! Will definitely keep shopping here! :)

Ally Harper

2022-06-07 23:56:02

Great customer service! I received the wrong item and they quickly made it right and went above and beyond to make up for it! Will definitely keep shopping here! :)

Michelle Ward

2023-12-27 01:00:05

Jennifer S. was a pleasure to deal with and was able to work with me on my return and subsequent refund under unforeseen circumstances. She went the extra mile!

Michelle Ward

2023-04-15 15:10:23

Jennifer S. was a pleasure to deal with and was able to work with me on my return and subsequent refund under unforeseen circumstances. She went the extra mile!

Megan

2023-12-27 01:00:04

Jennifer has excellent customer service, handled my issue immediately and all with a cheery disposition! One of the many reasons I love shopping at VICI!

Stephanie Lynn Scott

2023-12-27 01:00:04

As always the girls at Vici have amazing customer service this is why I shop with them often , always so pleasant and very easy to dealwith. Love my Vici

Megan

2023-04-28 10:47:51

Jennifer has excellent customer service, handled my issue immediately and all with a cheery disposition! One of the many reasons I love shopping at VICI!

Stephanie Lynn Scott

2021-05-25 18:48:34

As always the girls at Vici have amazing customer service this is why I shop with them often , always so pleasant and very easy to dealwith. Love my Vici

Dianne Rizzo

2023-12-27 01:00:04

Emma was a pleasure to deal with.She took care of my problem with care, professionalism and so sweet to speak to!!!Love VICI!!!Thank you again Emma

Dianne Rizzo

2022-02-10 09:15:44

Emma was a pleasure to deal with.She took care of my problem with care, professionalism and so sweet to speak to!!!Love VICI!!!Thank you again Emma

Rikki Volpa

2023-12-27 01:00:05

Amazing customer service!! I had an issue with a promo code and Jennifer quickly responded and helped get the issue resolved!! Thanks Jennifer:)

Sheila Marie

2023-12-27 01:00:05

Vici has the best customer service hands down. Their exchanges and returns are so easy and shipping is free. I highly recommend shopping Vici!!!