Victoria Secret Reviews 2024 & All Visual Reviews

Ensio Aravind

2023-03-30 12:12:34

I have order a present for my wife and when the goods was delivered I've found instead of bra there was PJ. I contacted their suport via live chat and my problem was solved in a seconds, they have resended item imediately. I'm very happy sh

Tommie Serrano

2023-01-24 03:04:54

I love, love, LOVE Victorias Secret underclothes! It is my one guilty pleasure that I will never part with. The value of Victorias Secret outweighs the cost. They last me for years! Nothing like a little shopping spree at Victoria's Secret t

C.Mandy

2021-12-06 02:05:53

I know this might sound a bit chiched but truth is been to many shops of myriad kinds but these folks sure do know how to make each and every one of their clients feel special. No wonder I have kept going back to them over and over again and its alwa

emma ryan

2024-01-11 01:00:05

I cannot for the life of me understand all of the negative reviews for the online customer service team. In well over a year of purchasing from VS I can confidently say I have never once had an issue with the team. Every representative is kind, hel

Stacey Gold

2022-09-20 00:23:33

I love being able to go online, check out the clearance, new items on deck and sleepwear. I don't always have to be there to smell the fifty different smells going on in the store or asked if I need to be sized. They usually run specials too i

Barbra

2021-06-08 00:33:14

Went to the Stratford Westfield branch today and one of the sales associates TJ completely rude and confrontational attitude !! Made my shopping experience terrible and short ...I had to walk out because I was completely angry and won't be retur

Mellie

2021-02-05 04:07:25

I noticed my order had the wrong address after it had already been shipped out. The lady on the phone was so nice and helpful. Not only were they able to return the wrong order they reordered it for me. I also had a back ordered item that made everyt

Melissa B

2023-07-03 03:22:36

I recently bought 2 swim suits and 2 cover ups from VS's website. The suits fit perfectly but I didn't love the cover-ups. I was able to take them into a local VS retail store in the mall for a full refund. I didn't have to deal with t

Linda Umbenhour

2022-06-11 11:44:32

I love this website for several reasons. It loads fast and its easy to navigate ,there is always coupon codes on site and a reward program, plus if you have any problems with codes, searching for an item or any other questions their live chat agent

Anna

2023-06-23 22:14:49

I bought a black lace negligee at Victoria's secret that comes down just below the waistline. The gown is sexy, but the material is very stiff and itchy like the material used in a net used for fish. The gown costed me 75$stupid me wasn't t

Rebecca Cormier

2021-11-25 18:33:14

I was ready to cancel my order after not being able to apply 2 discount codes however an online chat representative Dehanna fixed the issues in inder 2 minutes and corrected everything and within 2 minutes I had an updated email with the changes and

Kennedy Anderson

2022-02-11 23:57:03

Had a great experience with the Victoria’s Secret live chat. I ordered the 7 for 5 panties deal but had only picked 6 by accident. Jessica was so helpful and let me pick the one I wanted to add to my order. Got the confirmation email a minute after.

P J S

2022-07-28 07:30:47

I’ve been shopping on this site for over a decade, they’ve always had great customer service with me. Sometimes you have to go out of your way to explain the situation to them and chat a couple of times, but overall it’s a good company with great cus

Marie C

2022-10-07 04:41:47

I don't understand why they have such bad ratings. I've placed orders from this website for 10 years. So I would say about 50 orders, and only a single time the order didn't reach me but got a remplacent order very fast. Never had any

Vicki Thompson

2022-09-12 20:03:49

I ordered a pair of pink sweatpants and two T-shirts approximately 10 days ago and I received my shipment within 8 days I'm very happy with all three items that I bought they were all on sale fit perfectly I have nothing bad to say about Victori

GC

2023-02-24 03:24:36

This review is for customer service rep Jayland! They were an amazing help in assisting me to get the deal I wanted and at a great price for the fragrance bundle they offered. I wanted to complete a customer service review for them and was transferre

Ibtisaam Hussein

2022-07-17 22:57:03

I went to the Victoria secret in Saint David’s 2 shopping centre wales and had a great experience. One worker in particular, Carla was an absolute star , so kind , helpful and sweet . Carla is the standard I think all retail workers should be at . Am

Laurie Wienholz

2021-11-30 18:55:00

I am obsessed with their beauty line! Especially when they have good sales going on! My closet is full of them and BBW! And I have not had any issues returning items that I didn’t care for. Never an issue. Customer service is always super friendly (u

Ensio Aravind

2023-07-25 02:00:02

I have order a present for my wife and when the goods was delivered I've found instead of bra there was PJ. I contacted their suport via live chat and my problem was solved in a seconds, they have resended item imediately. I'm very happy sh

Tommie Serrano

2023-07-25 02:00:02

I love, love, LOVE Victorias Secret underclothes! It is my one guilty pleasure that I will never part with. The value of Victorias Secret outweighs the cost. They last me for years! Nothing like a little shopping spree at Victoria's Secret t

C.Mandy

2023-07-25 02:00:02

I know this might sound a bit chiched but truth is been to many shops of myriad kinds but these folks sure do know how to make each and every one of their clients feel special. No wonder I have kept going back to them over and over again and its alwa

Stacey Gold

2023-07-25 02:00:02

I love being able to go online, check out the clearance, new items on deck and sleepwear. I don't always have to be there to smell the fifty different smells going on in the store or asked if I need to be sized. They usually run specials too i

Barbra

2023-07-25 02:00:02

Went to the Stratford Westfield branch today and one of the sales associates TJ completely rude and confrontational attitude !! Made my shopping experience terrible and short ...I had to walk out because I was completely angry and won't be retur

Mellie

2023-07-25 02:00:02

I noticed my order had the wrong address after it had already been shipped out. The lady on the phone was so nice and helpful. Not only were they able to return the wrong order they reordered it for me. I also had a back ordered item that made everyt

Melissa B

2023-07-25 02:00:02

I recently bought 2 swim suits and 2 cover ups from VS's website. The suits fit perfectly but I didn't love the cover-ups. I was able to take them into a local VS retail store in the mall for a full refund. I didn't have to deal with t

Linda Umbenhour

2023-07-25 02:00:02

I love this website for several reasons. It loads fast and its easy to navigate ,there is always coupon codes on site and a reward program, plus if you have any problems with codes, searching for an item or any other questions their live chat agent

Anna

2023-07-25 02:00:02

I bought a black lace negligee at Victoria's secret that comes down just below the waistline. The gown is sexy, but the material is very stiff and itchy like the material used in a net used for fish. The gown costed me 75$stupid me wasn't t

Rebecca Cormier

2023-07-25 02:00:02

I was ready to cancel my order after not being able to apply 2 discount codes however an online chat representative Dehanna fixed the issues in inder 2 minutes and corrected everything and within 2 minutes I had an updated email with the changes and

Kennedy Anderson

2023-07-25 02:00:02

Had a great experience with the Victoria’s Secret live chat. I ordered the 7 for 5 panties deal but had only picked 6 by accident. Jessica was so helpful and let me pick the one I wanted to add to my order. Got the confirmation email a minute after.

P J S

2023-07-25 02:00:02

I’ve been shopping on this site for over a decade, they’ve always had great customer service with me. Sometimes you have to go out of your way to explain the situation to them and chat a couple of times, but overall it’s a good company with great cus

Marie C

2023-07-25 02:00:02

I don't understand why they have such bad ratings. I've placed orders from this website for 10 years. So I would say about 50 orders, and only a single time the order didn't reach me but got a remplacent order very fast. Never had any

Vicki Thompson

2023-07-25 02:00:02

I ordered a pair of pink sweatpants and two T-shirts approximately 10 days ago and I received my shipment within 8 days I'm very happy with all three items that I bought they were all on sale fit perfectly I have nothing bad to say about Victori

GC

2023-07-25 02:00:02

This review is for customer service rep Jayland! They were an amazing help in assisting me to get the deal I wanted and at a great price for the fragrance bundle they offered. I wanted to complete a customer service review for them and was transferre

Ibtisaam Hussein

2023-07-25 02:00:02

I went to the Victoria secret in Saint David’s 2 shopping centre wales and had a great experience. One worker in particular, Carla was an absolute star , so kind , helpful and sweet . Carla is the standard I think all retail workers should be at . Am

Laurie Wienholz

2023-07-25 02:00:02

I am obsessed with their beauty line! Especially when they have good sales going on! My closet is full of them and BBW! And I have not had any issues returning items that I didn’t care for. Never an issue. Customer service is always super friendly (u

MR RONNIE MORRISON

2024-01-29 01:00:32

Victoria Secrets is so more ‘accepting, helpful and professional’ than Ann Summers! As a gay men i was shopping for some items and the Sales Assistant showed real acceptance by suggesting I get measured up….I was shy but Grace put me at ease and size

Ioana Pop

2021-01-30 00:26:03

Excellent service always helpful, great staff , nice parfums , cream underwear, i love bra glitter, weekly shopping Victoria Secret Price its little high , same lenjerie need cut the price Everything amazing Nice experience

Ioana Pop

2023-07-25 02:00:02

Excellent service always helpful, great staff , nice parfums , cream underwear, i love bra glitter, weekly shopping Victoria Secret Price its little high , same lenjerie need cut the price Everything amazing Nice experience

Katya

2022-03-02 14:19:41

Shipping was really fast, arrived in 5 working days, the items were packaged well, everything is of amazing quality. I also received discount vouchers for my next order. I'm in love!!

Katya

2023-07-25 02:00:02

Shipping was really fast, arrived in 5 working days, the items were packaged well, everything is of amazing quality. I also received discount vouchers for my next order. I'm in love!!

Sharon

2022-05-04 19:46:07

My boyfriend and I received a 5 * service from Maise in the St David’s shopping centre, Cardiff. She was extremely helpful whilst other members of the team were quite rude.

Sharon

2023-07-25 02:00:02

My boyfriend and I received a 5 * service from Maise in the St David’s shopping centre, Cardiff. She was extremely helpful whilst other members of the team were quite rude.