Wallis Review

Below are all the real reviews about Wallis from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

Wallis Visit the website

Reviews 4.8 /5 (20 total)

5-star

90%

4-star

3-star

10%

2-star

1-star

All Reviews (20)

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Most recent

Sally Hughes

2021-10-26 10:51:25

Paid for next day delivery waited in all day and it never arrived. Couldn't find an email address for customer services and didn't see why I should pay for what could potentially be a long phone call. Finally found their Facebook page, pos

Elaine

2022-03-25 17:19:06

Order delivered well packed and clothes great quality. I returned free via Asda to.you.uk and was kept up to date with the progress of my return. I returned two of the three Items ordered and was kept up to date by the courier. Return was received b

debbie

2022-07-07 18:10:40

I shopped at you're concession in Debenham nottingham market square today and would like to congratulate the lady on her fantastic customer service it's a long time since I received service like this lady gave me they didn't have my

G MCustomer

2022-02-20 19:50:12

I have shopped a lot with Wallis the last two years and have found their customer services to be very helpful, kind and obliging, particularly during recent illnesses over several months.But I have missed being able to make phone calls in the new reg

Mary

2022-06-21 23:20:25

I can not fault anything about Wallis, everything from the quality, sizing, delivery and customer service (Armina & Anisa could not have been nicer!) has been amazing. I will continue to shop online with Wallis - the best shopping experience by

Tracy

2022-04-05 22:09:47

I thought everything was going to go smoothly, after huge difficulties getting a refund when the company was taken over by Boohoo …BUT, here I am again trying to get a very simple, one item order refunded. It has been received, as acknowledged by an

Emma Dalton

2022-07-16 02:19:32

Fantastic support on whatsapp from Katie, Ansa and Nadiya between 27th july and 1 august helping me to at first deal with a QR code issue for a return and then an incorrect item being delivered and replacement correct item being sent out.Cant fault a

MRS MARY MCFALL

2022-07-10 22:28:59

Wonderful customer serviceOrdered a lot of items on Black Friday, I do like a good bargain.One item was damaged, I contacted Wallis and it was dealt with straight away.Accidents can happen and Wallis proved they were a company I’m happy to recommend

Jodie

2022-06-17 23:22:25

I have always loved shopping at wallis buy this experience of not getting my money back following sending returns back has made me not want to use them ever again ... there is no one to phone , the customer service email just bounces back . Wallis o

Baglady

2023-03-24 05:34:14

New to shopping with Wallis. Latest order I received, there were marks on 1 part of shoes. Requested an exchange and I received a prompt reply. Excellent customer service and very satisfied with hoe the issue was resolved no quibbling and instant re

Ali J

2022-07-02 00:50:14

I regularly buy from Wallis via the app. Unfortunately Wallis got an order a bit mixed up. I ordered again and missed out on the weekend deal and it cost a bit more. I told Wallis and they didn’t hesitate to refund the difference. In addition it was

Alison Francis

2021-06-04 07:32:12

Excellent service from customer services, really prompt, and Joyce was courteous and helpful dealing with a return issue which was quickly sorted to my complete satisfaction. Really miss shopping in person in Wallis but at least I can still get the g

Aneta

2021-02-21 14:19:32

Wallis is one of my favourite clothes brand. Their sizes are quite generous and true to size and the quality of clothes is just immaculate. I’ve recently ordered something which hasn’t arrived on time but I got in contact with Wallis via text (easy a

Sandra Mather

2023-05-19 05:10:44

Wallis have been amazing… I ordered a coat and had a problem with the 10% discount code… Christopher, Johnalfred & Ryan B communicated perfectly with me and arranged the discount for me and so I was delighted. I love Wallis clothes and find their

Safina Khan

2021-04-02 10:12:49

Thank you so much to Ryan, Saman and Zyra for helping me sort my dress issue and delivery out. They all responded so swiftly and effortlessly. Will definitely be shopping many times again.Can I please add that Andrew assisted me today on 07/12/2022 a

Sharon McAllan

2022-12-10 04:31:11

I ordered a pair of trousers on the 28 May, standard delivery, and received them on the 31 May, in time for my holiday. Unfortunately the trousers had a pull in them, so I followed the faulty returns on the email I had. I followed the instructions an

Rachael

2022-12-22 19:30:07

Ordered a couple of dresses recently and when the order confirmation came through the 30% discount was not showing. Abul at customer services dealt with my email very quickly and has arranged for the money to be refunded.

Karen

2021-02-02 19:22:26

APP discount not working at the checkout. Contacted Wallis via messages and they responded within 10 minutes and got the issue resolved straight away thanks to Koryn & Joselito

fiona

2023-06-19 12:50:50

Picked the wrong return deal. Contacted Wallis via WhatsApp and got a prompt reply from Stacie. Managed to print my label out and get everything sorted.

living like nou

2021-12-18 01:02:13

Katie was really helpful in redeeming a discount code. She refunded the amount worth when the discount code wouldn't work. Thank you!

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Wallis is a British women's clothing brand. Previously a retailer, Wallis operated from 134 stores and 126 concessions across the UK and Republic of Ireland. Wallis was a subsidiary of the Arcadia Group before its collapse in late 2020. The brand is now owned by Boohoo.com. Wikipedia