Western Union UK Reviews 2024 & All Visual Reviews

Moustafa Ibrahim

2021-11-15 10:39:19

I called the Help line because there was an issue transferring the $$. I spoke to the costumr service Representative. She was very helpful. She resolved the issue, stayed on the phone to make sure I completed my transfer, and I received an additional

Isi

2021-01-12 07:09:08

I like the over all experience of the way this platform has been constructed However, I noticed there is always a challenge when trying to redeem your WU reward points to get a discount on transfer fees. The platform or site suddenly becomes unrespon

Ramanan Sethuraman Venkata

2021-08-04 19:00:56

No idea how to redeem my earned points. It keeps saying "you already have applicable discounts", but when I make an actual transfer, I still have to pay 2.99 USD each time! I cannot see/find any link to avail any applicable discount(s) as i

Mike

2021-01-03 23:25:28

Your service is fast. But your reward points discount disappear between starting the transfer and sending it. Every time. Sometimes I go back, to try and try to get the discount, spending far too much time, usually without success. Happened again tod

mal

2021-07-27 15:58:14

'Apply promo' is difficult--it often doesn't apply to my money send--i have to spend 15 minutes trying to get it to apply (plus it kept automatically popping up another recipient, trying to send them money when i didn't want to--c

Michelle Stabile

2022-11-08 17:40:25

No Issues with transferring money, however when I redeem points from my WU rewards towards a fee discount, the discount never ends up applying to my transaction. I have requested help several times through the chat function and it seems to not be ab

MA.G

2022-03-06 22:38:44

Because even though I have earned rewards towards discount for transfer fees, I am unable to use it. Evidently it is not available when sending money to inmates. Furthermore, the only option available for delivery method is urgent, even though the

Kristi Hendricksen

2021-11-28 12:39:19

It's so convenient not having to run to the store, deal with traffic and standing in line especially because I am disabled. The whole process only takes a couple of minutes, its even quicker when I send money to the same person because I only ha

NG

2021-08-20 11:21:02

It is too "HARD" to use your points when sending money on your website. You have to get your points "FIRST", and then go back in to the website to get the discount to send your money. But many times the WU website, "MESS UP&q

SKOVRON/DEBORAH LYNN

2022-06-21 07:05:55

The fact that I was finally able to use my promo-code for a service deduction!! As is evident, I've been sending relief money for just under 3 years, to a Syrian family living in a tent in Lebanon. Oh how I'd love to be able to send the fam

€A$HMoore Productions

2021-12-22 08:50:24

My neighbor who has mental health issues asked me to accept some money for him coming from his son because he has no identification card, so I said sure, why not? They gave me a great deal of flack about picking up money for someone else like they we

Alex

2023-01-27 09:10:59

It was very easy to get a transfer money, especially after my VISA stop asking me the same questions, as years ago when I just started using WU. I do want t ask WU of how I can used the bonus which I accumulate by using your service often? Can I got

Loretta Munoz

2022-09-09 08:46:16

I have been using Western Union for over a year now and still cannot redeem the points to use towards the fee. It is super easy to send money and get charged a fee, but when you try to redeem "benefits" of a fee waived, it is impossible. I

Chidi Okonkwo

2021-08-05 20:56:13

The service is helpful and reliable. I previously lost my accumulated Transfer Points via a canceled online transfer [my relatives wanted more money, so I canceled the transfer from my end]. And the WU Customer Service Rep refused to refund me the us

Pat Magdaleno

2021-05-09 04:05:31

Had to call customer service, there is a glitch with the website, it will not allow the use of rewards points for transaction discount. But the customer service rep was very helpful, kind and helped me with my transaction. Please fix the website, so

Benny Mullinax

2022-12-23 15:00:25

They make it easy to send the money to relatives living overseas. However, it is difficult to use the rewards points, even after talking with customer service representative the discount was not applied to my transfer. There needs to be improvement i

Kristi Hendricksen

2024-01-27 01:00:04

It's so convenient not having to run to the store, deal with traffic and standing in line especially because I am disabled. The whole process only takes a couple of minutes, its even quicker when I send money to the same person because I only ha

Centers of Hope / Centros de E

2024-01-27 01:00:04

The first time I attempted this, it repeatedly said that my debit card information was wrong. I had entered my passport as ID. I started over and used my driver's license, and it worked the first time!Also, I needed to add a coupon code but o

Hense Elysee

2024-01-11 01:00:04

My name is Hense Elysee, working as a Customer Service at Olympus / Evident Scientific in Massachusetts. I do customer service also in MA.I like Western Union, and use it 95% to send money for friends and family, but I do not like your customer servi

ROSARIO

2024-01-11 01:00:04

I know it is a safe transfer. I've been using Western Union for the last 5 years. I have not encountered any problem in transferring my mom's pension. I get a confirmation when the money was received.There is one hitch, I couldn't easi

SKOVRON/DEBORAH LYNN

2024-01-11 01:00:04

The fact that I was finally able to use my promo-code for a service deduction!! As is evident, I've been sending relief money for just under 3 years, to a Syrian family living in a tent in Lebanon. Oh how I'd love to be able to send the fam

Tony

2024-01-11 01:00:04

Easily the most secured and reliable of the P2P platforms and with the ability to send money to inmates easily is super appreciated. I wish your platform wasn't so slow and clunky, however since I know the money will eventually make it to its in

Teresa Gilles

2024-01-11 01:00:04

Western Union makes it safe and easy to wire funds overseas to my family and friends. I have not experienced any problems wiring funds to the receiving end.There are times when Western Union website is not user friendly in obtaining the promo code,

Mikel

2024-01-11 01:00:04

I am replacing you with CashApp as soon as I get back to my hometown. You jack wagons double sent $850 the last time I performed a transaction and as usual, WU took the defensive position and acted like it was my fault when it was clearly yours. You

Oscar Echeverria

2024-01-11 01:00:04

Good morning. Things have been going well with Western Union. Had a little issue a few weeks back when I had to go and send money through a Walgreens. I was told I could use a discount code but Walgreens didn't honor it. I didn't want to ma

ANGEL M

2024-01-11 01:00:04

by taking care of my transfer money to philippines on time without any issues online plus the discount that i being getting sometime when i send money every two weeks to philippines to take care my two daughters also good rate for me to send money th

Oregon

2024-01-11 01:00:04

Seamless. I asked for the Promo code using the points that I had acquired. I then applied the promo code to the transaction and it actually went through on the first try. The only reason that I rated 4 Stars instead of 5 is that the previous transact

Andy Taylor

2024-01-11 01:00:04

Experience is good on Western Union. Only complaint is that it is very hard to use your points for discounts. Have to go to separate area to process these and many times discount points don't get connected to money you are sending, but still s

NG

2024-01-17 01:00:16

It is too "HARD" to use your points when sending money on your website. You have to get your points "FIRST", and then go back in to the website to get the discount to send your money. But many times the WU website, "MESS UP&q

Marcio Oliveira

2024-01-11 01:00:04

Easy process and fast transfer. the down side is, I have been using Western Union for years, and when comes to redeem points, promo code or cash that I receive via email because number of times I use the system, it usually doesn't work. Just now

Michelle Stabile

2024-01-17 01:00:16

No Issues with transferring money, however when I redeem points from my WU rewards towards a fee discount, the discount never ends up applying to my transaction. I have requested help several times through the chat function and it seems to not be ab

Dracula blood

2024-01-17 01:00:16

Like other ppl who was having issues with money transfer yet mine was resolved and assisted n the most professional and passionate way. My transfer was rejected by destination country so i got new MTCN for manual refund. They made mistake in receiver

Eddie Johnson

2024-01-11 01:00:04

Didn't like having to pay over $3.50 USD for a $30 mobile transfer Will be looking for a more reasonable fair rate charging and coupon offering money transfer company to use. However $1.99 is great but $2.25 for $50 I'd say was fair.

Bender

2024-01-11 01:00:04

A very rare occasion when the website worked. I got the discount I had earned and tried to use last time. It started at $5 and dropped to $4 by the end but that is better than the usual using points for nothing. Thanks.

Sung Kim

2024-01-17 01:00:16

As a retired Naval Officer living abroad , your program and services are just super. Helping out myself and my family a great deal to exchange and wire money very easily from US Banks to overseas. Thanks and God Bless....

Antonio

2024-01-11 01:00:04

For quite a long time you dismissed incentives for acquiring points to discount in transaction fees, regardless you announced this system would be updated. Apart from that, all the rest is running and going

dustin

2021-07-04 14:11:25

its ok, you should give us a promo code or lets the one that send to the fbop get a discount every now and then. ill be using western union for the next 8 yrs for my incarcerated brother.

Robby V

2023-04-25 23:34:47

Extremely easy to do all the transactions. I especially like the new note to use the promo code button to access your rewards. I did not know that was possible until now.

Evelyn Cook

2023-04-24 17:15:21

What made my experience great was I had a promo code for a free money transfer. It was quick and easy to send and aside from having to part with my money quite painless.

Patti Diroff

2024-01-11 01:00:04

Keep the promotional discount. IT IS SO IMPORTANT. Wiring money is extremely expensive fees are a make or break whether to wire.The menu is also improved and easier.

ALVARO

2024-01-11 01:00:04

I love that is so secure, and is as quickly as I want, I just would like to recibe any promo codes for the fees, but for the rest everything is perfect

Bender

2024-01-27 01:00:04

A Special day. The website worked, I got my discount and it took 12min instead of 35+. Very rare but much appreciated. Thanks.

Sl

2022-11-21 03:17:20

Website is slow, i also applied reward points but it didn’t work. I tried several times to apply the discount, no success.

Scott Kooken

2024-01-11 01:00:04

its fast and easy but i should have alot of promo that i cant use because they are changing the system

Herminio Derez

2024-01-11 01:00:04

Extremely satisfied with the transaction. Took couple of minutes of complete the deal.