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Zalando Review

Below are all the real reviews about Zalando from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.
Zalando Visit the website
Reviews 4.7 /5 (20 total)
All Reviews (20)
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I was looking for a specific sport closing and found it on Zalando site only as well as I was very limited in time. I was in doubt but my order has had arrived exactly in time I requested. General impression- perfect service, quick respond from Zalan
My honest review of Zalando is that is has usually been absolutely fine. Easy to order, delivered on time and responsive customer service. Recently there has been issues with the courier Hermès that they use which is letting them down. Although Zalan
I've been shopping from Zalando for years and I've never really had any problems. I have always received my refunds even though it does take a little longer than other companies. The reason I am not giving 5 stars is that there is no expres
Took a few days to dispatch. Customer service seems good gave me reassurance and the info I needed. All in all though the Jordans I ordered turned up on the date estimated and I can also rest assure that they do not sell fakes like most have commente
I ordered sandals and was worried as I had read reviews. I wanted to chase up tracking and customer service was very helpful. Sandals arrived on the day shown. I must say I am delighted with sandals and got them at a good price. I would have no hesit
Item ordered with 10% discount.This was delivered within the time frame specified, the item (lowa shoes) was as described and in perfect condition. Communications was very good, I was kept informed of the progress of my order.Having seen some of the
I have made 3 separate orders of items from Monki and Arket and all have arrived within a week. The items were at a substantial discount compared to that of the original retailer. Two things to note are that prices do tend to fluctuate and stock goes
So I really wanted to order some trainers in the adidas sale, but they were sold out on the adidas site. I found them at the discounted price on Zalando. After reading the negative reviews I was really worried, but couldn’t resist the discount so gav
Zalando is a great online shopping platform with a wide variety of products, competitive prices, and exceptional customer service. They offer free shipping, a Prime membership, and a user-friendly interface. Their return policy is accommodating, maki
I’ve been shopping at Zalando for many years and it’s always so reliable. They have a great variety of brands and clothing items with a selection of premium brands as well. Excellent customer service and they make it so easy with free collection of y
This is my first time shopping in Zalando. Before I decided to check out, I checked the comments here and saw there are a lot of bad experience. I finally decided to try and use PayPal as payment method as I can dispute the payment if the goods do no
I see there are a lot of negative reviews, but I never had a single issue with them. I've bought from Zalando for many years and always got great deals and, whenever I didn't like something, I just sent it back and get a refund, no question
After reading awful reviews I was a bit worried about my purchase as a first time buyer from this company …..My order for skechers boots arrived well within the time frame, boxed, tags still on and in pristine condition, I paid £37 compared to £90 on
First time using this company. Youngest son needed football boots so went shopping and of course the shop didn’t have his size. So was told to order his size off their shop website. So popped on the net and came across this website with the same boot
Not had any problems with my orders. However today got an update from Evri that my parcels been delayed. We have an amazing delivery driver very trustworthy. On his rounds I asked do you know what happened to my parcel today. He said the parcel was o
Decent clothing! Have had several orders from this site and clothing always fits true to size. Pricing has sky rocketed though even in the sale but before was much more affordable. Big let down from this also they only rarely give you a small discoun
I ordered 2 pairs of infant trainers and an outfit, it took 6 days to reach me with Evri tracking (not too bad given the time of year!) and everything arrived perfectly. Really happy with my experience. I'll be shopping with Zalando again.
I was shocked to see many bad reviews for zalando. I’ve been using zalando for 8+ years, it’s my go to for clothe shopping. You can always find good discounts and the free delivery is fast. From air Jordan’s to carhartt this site is the one.
I'm not reviewing my recent experience, but about 5 years worth! I've never, never, had a problem with Zalando...! Great customer service, great return service and they are pretty much my go-to shopping choice!
Was almost put off by some negative reviews and wondered if site/ product was genuine. Ordered and glad I did. Item had a brilliant discount and was delivered before it was scheduled to be. Great service.

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Zalando SE is a European e-commerce company based in Berlin, Germany. The company follows a platform approach, offering fashion and lifestyle products to customers in 17 European markets. Zalando was founded in Germany in 2008. The Swedish company Kinnevik is Zalando's largest stakeholder, with a 21% share. Wikipedia

Revenue: 1.85 billion EUR (as of 2020 Q3)

Founders: David Schneider, Robert Gentz